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Lincoln Navigator: Roof Opening Panel / Roof Opening Panel. Diagnosis and Testing

Lincoln Navigator 2018-2025 Workshop Manual / Body and Paint / Roof Opening Panel / Roof Opening Panel. Diagnosis and Testing

Global Customer Symptom Code (GCSC) Chart

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).


Symptom Action
Fit/Finish/Body > Noise > Roof/Roof Opening > Always GO to Pinpoint Test A
Fit/Finish/Body > Noise > Roof/Roof Opening > Always GO to Pinpoint Test D
Lighting/Glass/Vision > Windows/Glass > Sun/Moon Roof > Attachment GO to Pinpoint Test C
Lighting/Glass/Vision > Windows/Glass > Sun/Moon Roof > Difficult to Close GO to Pinpoint Test E
Lighting/Glass/Vision > Windows/Glass > Sun/Moon Roof > Difficult to Open GO to Pinpoint Test E
Lighting/Glass/Vision > Windows/Glass > Sun/Moon Roof > Power Function GO to Pinpoint Test G
Lighting/Glass/Vision > Windows/Glass > Sun/Moon Roof > Water Leak GO to Pinpoint Test B
Lighting/Glass/Vision > Windows/Glass > Roof Sunscreen > Difficult to Close GO to Pinpoint Test F
Lighting/Glass/Vision > Windows/Glass > Roof Sunscreen > Difficult to Open GO to Pinpoint Test F

Symptom Charts

Symptom Chart: Roof Opening Panel

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).

The roof opening panel motor must be initialized when repairs are carried out on any part of the roof opening panel system or when the roof opening panel motor, glass, assembly, or air deflector has been removed or replaced for any reason.
REFER to: Power Roof Opening Panel Initialization (501-17 Roof Opening Panel, General Procedures).

Condition Possible Sources Actions
The roof opening panel leaks Refer to the Pinpoint Test
  • GO to Pinpoint Test B
The roof opening panel does not open or close Refer to the Pinpoint Test
  • GO to Pinpoint Test E
The one-touch open feature is inoperative Refer to the Pinpoint Test
  • GO to Pinpoint Test G

Symptom Chart: NVH

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).

Condition Possible Sources Actions
The roof opening panel has excessive wind noise Refer to the Pinpoint Test
  • GO to Pinpoint Test A
The roof opening panel rattles Refer to the Pinpoint Test
  • GO to Pinpoint Test C
Roof opening panel is noisy during operation Refer to the Pinpoint Test
  • GO to Pinpoint Test D

Symptom Chart: Shield (Sunshade)

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).

Condition Possible Sources Actions
The Shield (Sunshade) Does Not Open or Close Refer to the Pinpoint Test
  • GO to Pinpoint Test F

Pinpoint Tests

The roof opening panel motor must be initialized when repairs are carried out on any part of the roof opening panel system or when the roof opening panel motor, glass, assembly, or air deflector has been removed or replaced for any reason.
REFER to: Power Roof Opening Panel Initialization (501-17 Roof Opening Panel, General Procedures).


PINPOINT TEST A: THE ROOF OPENING PANEL HAS EXCESSIVE WIND NOISE

Normal Operation and Fault Conditions

During normal operation the sunroof seals against the roof opening tightly and evenly preventing wind noise. Any variation in alignment or failure to seal will cause wind noise.

Possible Sources

  • Incorrect roof opening panel alignment
  • Roof opening panel glass seals

Visual Inspection and Pre-checks

  • Roof opening panel seals
A1 CHECK THE ROOF OPENING PANEL GLASS SEALS
  • Check the roof opening panel glass seals for:
    • looseness
    • cracking
    • pinching
    • obstructions

Are the seals OK?
Yes GO to A2
No REPAIR as necessary.

A2 CHECK THE ROOF OPENING PANEL GLASS ALIGNMENT
  • Ignition ON.
  • Open and close the roof opening panel glass.
  • Check the alignment of the roof opening panel glass after closing.

Is the alignment OK?
Yes TEST DRIVE the vehicle. If wind noise is still present, ALIGN the roof opening panel glass to closer tolerance within specification.
REFER to: Roof Opening Panel Alignment (501-17 Roof Opening Panel, General Procedures).
No ALIGN the roof opening panel glass.
REFER to: Roof Opening Panel Alignment (501-17 Roof Opening Panel, General Procedures).

PINPOINT TEST B: THE ROOF OPENING PANEL LEAKS

Normal Operation and Fault Conditions

When the roof opening panel glass is completely closed, it is flush with the roof panel. The roof opening panel weatherstrip provides a seal against adverse weather conditions such as rain and wind, preventing them from entering the passenger compartment. A damaged, deformed or incorrectly installed weatherstrip is unable to seal the glass efficiently. The roof opening panel trough assembly and drain hoses provide a route for water to drain away from the opening panel, damaged or obstructed drain hoses or trough assembly will allow water to collect and possibly leak into the passenger compartment.

Possible Sources

  • Incorrect roof opening panel glass alignment
  • Roof opening panel drain hoses
  • Roof opening panel glass seals
  • Damaged roof opening panel frame
  • Incorrect position of the roof opening panel glass

Visual Inspection and Pre-checks

  • Roof opening panel seals
B1 VERIFY CUSTOMER OPERATION OF THE ROOF OPENING PANEL WHEN PARKED
  • Make sure the customer is parking with the roof opening panel correctly in the closed position.

Is the customer parking with the roof opening panel in the closed position?
Yes GO to B2
No Instruct the customer to REFER to the Owner's Literature for correct operation of the roof opening panel.

B2 CHECK THE ALIGNMENT OF THE ROOF OPENING PANEL
  • Make sure the roof opening panel glass is centered and flush with the roof line.

Is the roof opening panel aligned correctly?
Yes GO to B3
No ALIGN the roof opening panel.
REFER to: Roof Opening Panel Alignment (501-17 Roof Opening Panel, General Procedures).

B3 CHECK THE WEATHERSTRIP CONDITION

NOTE: The seal has a bonded joint located on the passenger side or rear edge. This is not a defect.

  • Check the roof opening panel seal for position, deformation, cracks, tears, or looseness.

Is the roof opening panel seal in good condition and free from damage?
Yes GO to B4
No INSTALL a new roof opening panel glass.
REFER to: Roof Opening Panel Glass (501-17 Roof Opening Panel, Removal and Installation).

B4 CHECK THE WATER TROUGH CONDITION
  • Check the roof opening panel rear trough for damage. Check the water trough and guides for damage and/or correct attachment and function.

Is the water trough OK?
Yes GO to B5
No REPAIR or INSTALL a new roof opening panel water trough assembly as necessary.
REFER to: Trough Assembly (501-17 Roof Opening Panel, Removal and Installation).

B5 CHECK THE DRAIN HOSES
  • Make sure the drain hoses are all connected and not cracked, slit, pinched or obstructed.

Are all the drain hoses present and attached correctly?
Yes GO to B6
No REPAIR or INSTALL a new drain hose(s).

B6 CHECK THE DRAIN HOSES FOR CORRECT FLOW

NOTE: Drain hoses must flow downhill and cannot be pinched or restricted by headliner or any other trim components.

  • With the panel open, slowly pour water into the water trough area and make sure that the same amount of water exits the vehicle at the bottom of the A and C-pillars.
  • Check drain hoses for obstructions by blowing compressed air through the drain spouts in the water trough area, then retest with water.

Are the drain hoses operating correctly?
Yes INSPECT other areas of the vehicle that may cause water to enter the roof area such as the windshield or luggage rack, if equipped, and REPAIR as necessary. TEST the system for normal operation, if the condition still exists, GO to B7
No LOWER the headliner and INSPECT the drain hoses for correct routing. REPAIR or INSTALL a new drain hose(s) as necessary.

B7 CHECK THE CONDITION OF THE ROOF OPENING PANEL FRAME
  • Check the roof opening panel frame for damage that may cause the roof opening panel seal to seat incorrectly.

Is the roof opening panel frame OK?
Yes INSTALL a new roof opening panel glass.
REFER to: Roof Opening Panel Glass (501-17 Roof Opening Panel, Removal and Installation).
No REPAIR or REPLACE the roof opening panel frame as necessary.
REFER to: Roof Opening Panel Frame (501-17 Roof Opening Panel, Removal and Installation).

PINPOINT TEST C: THE ROOF OPENING PANEL RATTLES

Normal Operation and Fault Conditions

When the roof opening panel glass is completely closed, it is flush with the roof panel. All components should be secured correctly. The roof opening panel system is made up of many components that require specific torque specifications and correct installation in order to avoid any NVH concerns. Over time, components may become loose or damaged, fasteners may become loose, sound insulating material may wear out and foreign material may collect in the roof opening panel frame. It is possible that one or more of these conditions may lead to a rattle concern in the roof opening panel system.

Possible Sources

  • Incorrect roof opening panel glass alignment
  • Roof opening panel lifter assemblies
  • Roof opening panel tracks
  • Roof opening panel drain channels and guides
  • Roof opening panel shield (sunshade)
  • Roof opening panel assembly

Visual Inspection and Pre-checks

  • Roof opening panel glass
  • Roof opening panel lifter assemblies
  • Roof opening panel trough
  • Roof opening panel air deflector assembly
  • Roof opening panel seal
  • Roof opening panel shield (sunshade)
C1 CHECK THE ROOF OPENING PANEL GLASS OPERATION
  • Check the roof opening panel glass during operation.

Is the roof opening panel glass loose?
Yes ALIGN the roof opening panel.
REFER to: Roof Opening Panel Alignment (501-17 Roof Opening Panel, General Procedures).
No GO to C2

C2 CHECK THE ROOF OPENING PANEL TRACKS
  • Open the roof opening panel glass.
  • Check the tracks for obstructions or signs of damage.

Are the tracks OK?
Yes GO to C3
No REMOVE any obstructions. REPAIR the roof opening panel tracks as necessary.

C3 CHECK THE DRAIN CHANNELS AND GUIDES
  • Check the drain channel and channel guides for any loose fasteners or obstructions.

Is the drain channel installed securely and free from foreign material?
Yes GO to C4
No REMOVE all foreign material from the drain channel and INSTALL securely.

C4 CHECK THE ROOF OPENING PANEL SHIELD (SUNSHADE)
  • Check the shield (sunshade) for correct installation.

Is the shield (sunshade) installed correctly?
Yes GO to C5
No INSTALL the shield (sunshade) correctly.

C5 CHECK THE ROOF OPENING PANEL
  • Make sure the roof opening panel frame, drain tubes and wire harnesses are free from obstructions and damage, and are securely fastened.

Is the roof opening panel assembly OK?
Yes The system is operating normally.
No REPAIR as necessary.

PINPOINT TEST D: THE ROOF OPENING PANEL IS NOISY DURING OPERATION

Normal Operation and Fault Conditions

When the roof opening panel glass closes, it should do so quietly and smoothly. The roof opening panel system is made up of many components that require specific torque specifications and correct installation in order to avoid any NVH concerns. Over time, components may become loose or damaged, fasteners may become loose, sound insulating material may wear out and foreign material may collect in the roof opening panel frame. It is possible that one or more of these conditions may lead to a noise concern in the roof opening panel system.

Possible Sources

  • Incorrect roof opening panel glass alignment
  • Roof opening panel tracks
  • Roof opening panel shield (sunshade)
  • Roof opening panel motor

Visual Inspection and Pre-checks

  • Roof opening panel obstructions
  • Roof opening panel lifter assemblies
  • Roof opening panel shield (sunshade)
  • Roof opening panel motor
D1 CHECK THE ROOF OPENING PANEL GLASS FOR OBSTRUCTIONS OR DAMAGE
  • Check the roof opening panel for any obstructions and damage.

Are there any obstructions and/or damage?
Yes REMOVE all obstructions. REPAIR the roof opening panel as necessary.
No GO to D2

D2 CHECK THE ROOF OPENING PANEL GLASS OPERATION
  • Check the roof opening panel glass during operation.

Is the roof opening panel loose or incorrectly aligned?
Yes ALIGN the roof opening panel.
REFER to: Roof Opening Panel Alignment (501-17 Roof Opening Panel, General Procedures).
No GO to D3

D3 CHECK THE ROOF OPENING PANEL TRACKS
  • Open the roof opening panel glass.
  • Check the roof opening panel tracks for obstructions and damage.

Are the roof opening panel tracks OK?
Yes GO to D4
No REMOVE all obstructions. REPAIR any damage as necessary.

D4 CHECK THE ROOF OPENING PANEL SHIELD (SUNSHADE)
  • Check the roof opening panel shield (sunshade) for correct movement.

Is the roof opening panel shield moving correctly?
Yes GO to D5
No REPAIR or INSTALL a new roof opening panel shield (sunshade) as necessary.
REFER to: Roof Opening Panel Shield (501-17 Roof Opening Panel, Removal and Installation).

D5 CHECK THE ROOF OPENING PANEL MOTOR
  • Gain access to the roof opening panel motor.
  • Open the roof opening panel.

Does the motor make excessive noise?
Yes INSTALL a new roof opening panel motor/module.
REFER to: Roof Opening Panel Motor (501-17 Roof Opening Panel) .
No ALIGN the roof opening panel glass.
REFER to: Roof Opening Panel Alignment (501-17 Roof Opening Panel, General Procedures).

PINPOINT TEST E: THE ROOF OPENING PANEL DOES NOT OPEN, CLOSE OR VENT

Refer to Wiring Diagrams Cell 101 for schematic and connector information.

Normal Operation and Fault Conditions

The roof opening panel motor receives battery voltage at all times from BCM fuse F27 (30A), and receives ignition voltage (accessory delay) from BCM fuse F23 (10A). The roof opening panel motor and switch are grounded at G303. When the roof opening panel open switch is pressed, a ground signal is sent to the roof opening panel motor on the sunroof open circuit. When the roof opening panel close switch is pressed, a ground signal is sent to the roof opening panel motor on the sunroof close circuit. When the roof opening panel tilt switch is pressed, a ground signal is sent to the roof opening panel motor on the tilt/vent switch circuit. The motor responds to these signals dependant on the sliding glass panel and shield positions. One touch operation is accomplished by pressing any of the switches for less than 1 second. For more information on the operation, REFER to: Roof Opening Panel - System Operation and Component Description (501-17 Roof Opening Panel, Description and Operation).

There is a communication circuit between the shield motor (sunshade) and the sunroof motor for back and fourth communication between the 2 motors only, and not for diagnostics. If the communication circuit between the sunroof motor and shield motor is open or shorted the sunroof motor will operate only to fully close the sliding glass, and the shield motor will not operate at all.

Possible Sources

  • Fuses
  • Wiring, terminals or connectors
  • Roof opening panel motor/module assembly
  • Roof opening panel control switch

Visual Inspection and Pre-checks

  • BCM fuse F23 (10A)
  • BCM fuse F27 (30A)
E1 CHECK THE POWER WINDOW OPERATION
  • Ignition ON.
  • Attempt to operate the power windows.

Do the power windows operate properly?
Yes GO to E2
No Diagnose the accessory delay relay circuit.
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).
REFER to: Glass, Frames and Mechanisms (501-11 Glass, Frames and Mechanisms, Diagnosis and Testing).

E2 CHECK THE SHIELD (SUNSHADE) OPERATION
  • Press and hold the shield (sunshade) open switch until the shield (sunshade) is fully opened.
  • Press and hold the shield (sunshade) close switch until the shield (sunshade) is fully closed.

Does the shield (sunshade) operate as expected?
Yes GO to E3
No If the shield (sunshade) does not function at all, GO to Pinpoint Test F

E3 CHECK THE ROOF OPENING PANEL GLASS OPERATION
  • Check the roof opening panel glass operation.
    • Press and release the glass open switch. The glass should fully open in the one-touch open mode. If not, press and hold the glass open switch to fully open the glass.
    • Press and release the glass close switch. The glass should close fully in the one-touch close mode. If not, press and hold the glass close switch to fully close the glass.
    • Press and release the vent switch. The glass should move to the vent position. If not, press and hold the vent switch to fully vent the glass.

Does the glass operate as expected?
Yes The roof opening panel is operating correctly at this time.
No • If the roof opening panel glass does not operate with one-touch operation, but does open and close and vent with manual operation, (press and hold),
REFER to: Power Roof Opening Panel Initialization (501-17 Roof Opening Panel, General Procedures). • If the glass does not function properly with any of the individual switches pressed and held, GO to E4
If only the glass vent does not open, GO to E6

E4 CHECK THE ROOF OPENING PANEL MOTOR VOLTAGE CIRCUITS
  • Ignition OFF.
  • Disconnect Sunroof Motors C921A and C291B .
  • Disconnect Roof Opening Panel Control Switch C930 .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C921A-6   Ground
      C921A-7   Ground

Are the voltages greater than 11 volts?
Yes GO to E5
No VERIFY BCM fuses F23 (10A) and F27 (30A) are OK. If the fuses are OK,
REPAIR the affected circuit for high resistance or an open.
If the fuses are not OK, REFER to the Wiring Diagrams manual to identify the cause of the circuit short.

E5 CHECK THE ROOF OPENING PANEL GROUND CIRCUITS
  • Ignition OFF.
  • Measure:
    Click to display connectors

      Roof Opening Panel Module


    Positive Lead Measurement / Action Negative Lead
      C921A-1   Ground

    Click to display connectors

      Overhead Console


    Positive Lead Measurement / Action Negative Lead
      C930-1   Ground

Are the resistances less than 3 ohms?
Yes GO to E6
No REPAIR the affected circuit for high resistance or an open.

E6 CHECK THE ROOF OPENING PANEL MOTOR CONTROL CIRCUITS FOR AN OPEN
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C921A-8   C930-19
      C921A-2   C930-18
      C921A-4   C930-20

Are the resistances less than 3 ohms?
Yes GO to E7
No REPAIR the circuit.

E7 CHECK THE ROOF OPENING PANEL MOTOR CONTROL CIRCUITS FOR A SHORT TOGETHER
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C921A-8   C921A-2
      C921A-8   C921A-4
      C921A-8   C921A-6
      C921A-8   C921A-7
      C921A-8   C921A-1
      C921A-2   C921A-4
      C921A-2   C921A-6
      C921A-2   C921A-7
      C921A-2   C921A-1
      C921A-4   C921A-6
      C921A-4   C921A-7
      C921A-4   C921A-1

Are the resistances greater than 10,000 ohms?
Yes GO to E8
No REPAIR the circuit.

E8 CHECK THE K BUS FOR A SHORT TO VOLTAGE
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C921A-10   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to E9

E9 CHECK THE K BUS FOR AN OPEN OR SHORT TO GROUND
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C921A-10   C921B-10
      C921A-10   Ground

Is the resistance between C921A and C921B less than 3 ohms, and the resistance between C921A and ground greater than 10,000 ohms?
Yes GO to E10
No REPAIR the circuit.

E10 CHECK THE ROOF OPENING PANEL MOTOR/MODULES AND SWITCH FOR CORRECT OPERATION
  • Ignition OFF.
  • Disconnect All sunroof system and related in-line connectors.
  • Check for:
    • corrosion – install new connector or terminals and clean module pins
    • damaged or bent pins – install new terminals or pins
    • pushed-out pins – install new pins as necessary
  • Connect all sunroof system and related in-line connectors and make sure they seat correctly.
  • Operate the system and verify the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new roof opening panel motor and shield motor.
REFER to: Roof Opening Panel Motor (501-17 Roof Opening Panel) .
TEST the system for normal operation. If the concern still exists, INSTALL a new roof opening panel control switch. REFER to: Roof Opening Panel Control Switch (501-17 Roof Opening Panel, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector.

PINPOINT TEST F: THE SHIELD (SUNSHADE) DOES NOT OPEN OR CLOSE

Refer to Wiring Diagrams Cell 101 for schematic and connector information.

Normal Operation and Fault Conditions

The shield (sunshade) motor receives battery voltage at all times from BCM fuse F24 (30A), and receives ignition voltage (accessory delay) from BCM fuse F2 (10A). The roof opening panel motor and switch is grounded through circuit G300. When the shield (sunshade) open switch is pressed, a signal is sent to the shield (sunshade) motor on sunshade open circuit which causes the shield (sunshade) to open. When the shield (sunshade) close switch is pressed, a signal is sent to the shield (sunshade) motor on the sunshade close circuit which causes the shield (sunshade) to close.

If the K bus (communication) circuit between the sunroof motor and shield (sunshade) motor is open or shorted the sunroof motor will only fully close the sunroof one time, then not operate. Also, if the K bus circuit is open or shorted the shield (sunshade) motor will not operate but the roof opening panel close to the fully closed position 1 time.

If the shield is not open at least to the front of the rear glass (comport stop) and the shield should open to the comfort stop.

Possible Sources

  • Fuse(s)
  • Wiring, terminals or connectors
  • Roof opening panel shield (sunshade) motor/module assembly
  • Roof opening panel switch
F1 CHECK ROOF OPENING PANEL GLASS OPERATION
  • Ignition ON.
  • Press and hold shield (sunshade) open switch until the shield (sunshade) is fully opened.
  • Press and hold shield (sunshade) close switch until the shield (sunshade) is fully closed.
  • Press and release shield (sunshade) close switch to the second detent (one-touch open). The shield (sunshade) should open to the front of the fixed glass panel.

Does the shield (sunshade) operate as expected?
Yes GO to F6
No GO to F2

F2 CHECK THE SHIELD CONTROL CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect Shield motor C921B .
  • Disconnect Roof opening panel control switch C930 .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C921B-2   Ground
      C921B-4   Ground

Is any voltage present?
Yes Repair the circuit.
No GO to F3

F3 CHECK THE SHIELD CONTROL CIRCUITS FOR A SHORT TO SHORT TO GROUND
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C921B-2   Ground
      C921B-4   Ground

Are the resistances greater than 10,000 ohms?
Yes GO to F4
No REPAIR the circuit.

F4 CHECK THE SHIELD CONTROL CIRCUITS FOR AN OPEN
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C921B-2   C930-22
      C921B-4   C930-23

Are the resistances less than 3 ohms?
Yes GO to F5
No REPAIR the circuit.

F5 CHECK THE SHIELD CONTROL CIRCUITS FOR A SHORT TOGETHER
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C921B-2   C921B-4
      C921B-2   C921B-3
      C921B-2   C921B-1
      C921B-2   C921B-6
      C921B-2   C921B-10
      C921B-4   C921B-1
      C921B-4   C921B-3
      C921B-4   C921B-6
      C921B-4   C921B-10

Are the resistances greater than 10,000 ohms?
Yes GO to F6
No REPAIR the circuit.

F6 CHECK THE ROOF OPENING PANEL MOTOR/MODULES AND SWITCH FOR CORRECT OPERATION
  • Ignition OFF.
  • Disconnect All sunroof system and related in-line connectors.
  • Check for:
    • corrosion – install new connector or terminals and clean module pins
    • damaged or bent pins – install new terminals or pins
    • pushed-out pins – install new pins as necessary
  • Connect all sunroof system and related in-line connectors and make sure they seat correctly.
  • Operate the system and verify the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new roof opening panel motor and shield motor.
REFER to: Roof Opening Panel Motor (501-17 Roof Opening Panel) .
TEST the system for normal operation. If the concern still exists, INSTALL a new roof opening panel control switch. REFER to: Roof Opening Panel Control Switch (501-17 Roof Opening Panel, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector.

PINPOINT TEST G: THE ONE-TOUCH OPEN/CLOSE IS INOPERATIVE

Refer to Wiring Diagrams Cell 101 for schematic and connector information.

Normal Operation and Fault Conditions

All of the roof opening panel switches are single position switches that can achieve one touch operation in either direction by pressing the switch for less than 1 second. For manual operation, simply press and hold the switch until the roof opening panel or shield is in the desired position and release the switch. When the front roof opening panel is in the fully closed or between fully closed and full vent position the vent switch operates in either manual or one touch operation similar to the roof opening panel and shield switches. If the shield is not open at lease to the front of the rear fixed glass (comfort stop) when the vent or roof opening panel glass open switch is pressed then the shield will first open to the comfort stop position before the roof opening panel glass will move. The roof opening panel glass and the shield will not move at the same time. One touch operation of either the roof opening panel or the shield can be cancelled anytime by pressing any roof opening panel switches during operation. When the sunroof is open and the sunroof close switch is pressed to for one touch operation, a signal is sent to the sunroof motor through on the sunroof close circuit causing the sunroof to perform a one-touch close operation. The sunroof open one touch operation is the same as sunroof close, except if the shield (sunshade) is closed when the sunroof motor is commanded to perform a one-touch open operation the motors will communicate and the shield (sunshade) motor will perform a one-touch open operation, then the sunroof motor will perform the one-touch open operation requested. The shield one touch operation is the same as the sunroof except if the sunroof is open, the shield will only move to the comfort stop position. The sunroof will not open as a result of a shield one touch close operation. For more information on the operation. REFER to: Roof Opening Panel - System Operation and Component Description (501-17 Roof Opening Panel, Description and Operation).

Possible Sources

  • Roof opening panel initialization (sunroof motor or shield (sunshade) motor)
  • Roof opening panel motor/module assembly
  • Shield (sunshade) motor
  • Roof opening panel control switch
G1 CHECK THE ROOF OPENING PANEL MOTORS FOR INITIALIZATION
  • Carry out the roof opening panel motor initialization procedure for the sunroof and shield (sunshade).
    REFER to: Power Roof Opening Panel Initialization (501-17 Roof Opening Panel, General Procedures).
  • Operate the system using one-touch.

Is the concern still present?
Yes GO to G2
No The system is operating normally at this time. The roof opening panel motor was not initialized.

G2 CHECK THE ROOF OPENING PANEL MOTOR/MODULES AND SWITCH FOR CORRECT OPERATION
  • Ignition OFF.
  • Disconnect All sunroof system and related in-line connectors.
  • Check for:
    • corrosion – install new connector or terminals and clean module pins
    • damaged or bent pins – install new terminals or pins
    • pushed-out pins – install new pins as necessary
  • Connect all sunroof system and related in-line connectors and make sure they seat correctly.
  • Operate the system and verify the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new roof opening panel motor and shield motor.
REFER to: Roof Opening Panel Motor (501-17 Roof Opening Panel) .
TEST the system for normal operation. If the concern still exists, INSTALL a new roof opening panel control switch. REFER to: Roof Opening Panel Control Switch (501-17 Roof Opening Panel, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector.


    Roof Opening Panel - System Operation and Component Description. Description and Operation

    System Operation Item Description 1 BCM 2 Sliding Glass Motor 3 Roof Opening Panel Control Switch 4 Shield Motor 5 K Bus (not used for external communication) Switch Operation There are three switches located in the overhead console...

    Power Roof Opening Panel Initialization. General Procedures

    Initialization   WARNING: Keep objects and body parts clear of the glass panel when carrying out the initialization procedure. During the initialization procedure, the glass panel closes with high force and cannot detect objects in its path...

    Other information:

    Lincoln Navigator 2018-2025 Workshop Manual: Video Display. Removal and Installation


    Special Tool(s) / General Equipment Interior Trim Remover Removal NOTE: Driver seat shown, passenger seat similar. NOTE: Seat shown out of vehicle for clarity. On both sides. Detach the front seat backrest assembly from the backrest module retainers...

    Lincoln Navigator 2018-2025 Workshop Manual: Rear Fog Lamp. Removal and Installation


    Removal NOTE: RH (right-hand) rear fog lamp shown, LH (left-hand) similar. Remove the nuts and the rear fog lamp. Disconnect the electrical connector. Installation To install, reverse the removal procedure...

    Categories

    • Manuals Home
    • 4th Gen Lincoln Navigator Service Manual (2018 - 2025)
    • Telematics Control Unit (TCU) Module. Removal and Installation
    • Front Seat. Removal and Installation
    • SYNC Module [APIM]. Removal and Installation
    • All Terrain Control Module (ATCM). Removal and Installation
    • Transmission Fluid Level Check. General Procedures

    Axle Tube Bearing. Removal and Installation

    Special Tool(s) / General Equipment

    205-123 (T78P-1177-A)
    Installer, Axle Shaft Oil Seal 308-047 (T77F-1102-A)
    Remover, Bearing Cup Slide Hammer

    read more

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