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Lincoln Navigator: Climate Control System - General Information / Climate Control System. Diagnosis and Testing

Lincoln Navigator 2018-2025 Workshop Manual / Climate Control System / Climate Control System - General Information / Climate Control System. Diagnosis and Testing

Diagnostic Trouble Code (DTC) Chart

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).

NOTE: Network communication or missing message Diagnostic Trouble Codes (DTCs) may result from intermittent concerns, such as damaged wiring or low battery voltage occurrences. Additionally, vehicle repair procedures may set these DTCs. To avoid repeat network concerns, follow all Workshop Manual (WSM) guidance for the code. Test the vehicle battery.

NOTE: Some Powertrain Control Module (PCM) Diagnostic Trouble Codes (DTCs) may inhibit Air Conditioning (A/C) operation. If any Powertrain Control Module (PCM) Diagnostic Trouble Codes (DTCs) are retrieved, diagnose those first. Refer to the Master Diagnostic Trouble Code (DTC) Chart.


Module DTC Description Action
BCMC P2CFC:00 A/C Clutch Control Circuit: No Sub Type Information GO to Pinpoint Test B
BCMC P2CFD:00 A/C Clutch Control Circuit Low: No Sub Type Information GO to Pinpoint Test B
BCMC P2CFE:00 A/C Clutch Control Circuit High: No Sub Type Information GO to Pinpoint Test B
FCIM B102E:11 Air Quality Sensor: Circuit Short To Ground GO to Pinpoint Test Z
FCIM B102E:15 Air Quality Sensor: Circuit Short To Battery Or Open GO to Pinpoint Test Z
FCIM B102E:92 Air Quality Sensor: Performance Or Incorrect Operation GO to Pinpoint Test Z
FCIM B1081:07 Left Temperature Damper Motor: Mechanical Failures GO to Pinpoint Test G
FCIM B1081:11 Left Temperature Damper Motor: Circuit Short To Ground GO to Pinpoint Test G
FCIM B1081:12 Left Temperature Damper Motor: Circuit Short To Battery GO to Pinpoint Test G
FCIM B1081:13 Left Temperature Damper Motor: Circuit Open GO to Pinpoint Test G
FCIM B1082:07 Right Temperature Damper Motor: Mechanical Failures GO to Pinpoint Test H
FCIM B1082:11 Right Temperature Damper Motor: Circuit Short To Ground GO to Pinpoint Test H
FCIM B1082:12 Right Temperature Damper Motor: Circuit Short To Battery GO to Pinpoint Test H
FCIM B1082:13 Right Temperature Damper Motor: Circuit Open GO to Pinpoint Test H
FCIM B1083:07 Recirculation Damper Motor: Mechanical Failures GO to Pinpoint Test D
FCIM B1083:11 Recirculation Damper Motor: Circuit Short To Ground GO to Pinpoint Test D
FCIM B1083:12 Recirculation Damper Motor: Circuit Short To Battery GO to Pinpoint Test D
FCIM B1083:13 Recirculation Damper Motor: Circuit Open GO to Pinpoint Test D
FCIM B1086:07 Air Distribution Damper Motor: Mechanical Failures GO to Pinpoint Test E
FCIM B1086:11 Air Distribution Damper Motor: Circuit Short To Ground GO to Pinpoint Test E
FCIM B1086:12 Air Distribution Damper Motor: Circuit Short To Battery GO to Pinpoint Test E
FCIM B1086:13 Air Distribution Damper Motor: Circuit Open GO to Pinpoint Test E
FCIM B10AF:11 Blower Fan Relay: Circuit Short To Ground GO to Pinpoint Test I
FCIM B10AF:15 Blower Fan Relay: Circuit Short To Battery Or Open GO to Pinpoint Test I
FCIM B10AF:15 Blower Fan Relay: Circuit Short To Battery Or Open GO to Pinpoint Test J
FCIM B10B3:11 Right Panel Air Discharge Temperature: Circuit Short To Ground GO to Pinpoint Test K
FCIM B10B3:15 Right Panel Air Discharge Temperature: Circuit Short To Battery Or Open GO to Pinpoint Test K
FCIM B10B4:11 Right Floor Air Discharge Temperature: Circuit Short To Ground GO to Pinpoint Test K
FCIM B10B4:15 Right Floor Air Discharge Temperature: Circuit Short To Battery Or Open GO to Pinpoint Test K
FCIM B10B5:11 Left Panel Air Discharge Temperature: Circuit Short To Ground GO to Pinpoint Test K
FCIM B10B5:15 Left Panel Air Discharge Temperature: Circuit Short To Battery Or Open GO to Pinpoint Test K
FCIM B10B6:11 Left Floor Air Discharge Temperature: Circuit Short To Ground GO to Pinpoint Test K
FCIM B10B6:15 Left Floor Air Discharge Temperature: Circuit Short To Battery Or Open GO to Pinpoint Test K
FCIM B10B7:11 Rear Air Discharge Temperature: Circuit Short To Ground GO to Pinpoint Test W
FCIM B10B7:15 Rear Air Discharge Temperature: Circuit Short To Battery Or Open GO to Pinpoint Test W
FCIM B10B9:12 Blower Control: Circuit Short To Battery GO to Pinpoint Test I
FCIM B10B9:14 Blower Control: Circuit Short To Ground Or Open GO to Pinpoint Test I
FCIM B10B9:14 Blower Control: Circuit Short To Ground Or Open GO to Pinpoint Test J
FCIM B10BA:12 Rear Blower Control: Circuit Short To Battery GO to Pinpoint Test T
FCIM B10BA:14 Rear Blower Control: Circuit Short To Ground Or Open GO to Pinpoint Test T
FCIM B10BA:14 Rear Blower Control: Circuit Short To Ground Or Open GO to Pinpoint Test U
FCIM B11E3:07 Rear HVAC Damper Motor: Mechanical Failures GO to Pinpoint Test W
FCIM B11E3:11 Rear HVAC Damper Motor: Circuit Short To Ground GO to Pinpoint Test W
FCIM B11E3:12 Rear HVAC Damper Motor: Circuit Short To Battery GO to Pinpoint Test W
FCIM B11E3:13 Rear HVAC Damper Motor: Circuit Open GO to Pinpoint Test W
FCIM B11E4:07 Rear Air Distribution Damper Motor: Mechanical Failures GO to Pinpoint Test V
FCIM B11E4:11 Rear Air Distribution Damper Motor: Circuit Short To Ground GO to Pinpoint Test V
FCIM B11E4:12 Rear Air Distribution Damper Motor: Circuit Short To Battery GO to Pinpoint Test V
FCIM B11E4:13 Rear Air Distribution Damper Motor: Circuit Open GO to Pinpoint Test V
FCIM B11E5:11 Left HVAC Damper Position Sensor: Circuit Short To Ground GO to Pinpoint Test G
FCIM B11E5:15 Left HVAC Damper Position Sensor: Circuit Short To Battery Or Open GO to Pinpoint Test G
FCIM B11E6:11 Right HVAC Damper Position Sensor: Circuit Short To Ground GO to Pinpoint Test H
FCIM B11E6:15 Right HVAC Damper Position Sensor: Circuit Short To Battery Or Open GO to Pinpoint Test H
FCIM B11E7:11 Air Distribution Damper Position Sensor: Circuit Short To Ground GO to Pinpoint Test E
FCIM B11E7:15 Air Distribution Damper Position Sensor: Circuit Short To Battery Or Open GO to Pinpoint Test E
FCIM B11F0:11 Air Intake Damper Position Sensor: Circuit Short To Ground GO to Pinpoint Test D
FCIM B11F0:15 Air Intake Damper Position Sensor: Circuit Short To Battery Or Open GO to Pinpoint Test D
FCIM B1379:11 Rear Cabin Temperature Sensor: Circuit Short To Ground GO to Pinpoint Test Y
FCIM B1379:15 Rear Cabin Temperature Sensor: Circuit Short To Battery Or Open GO to Pinpoint Test Y
FCIM B14D3:11 Left Rear Panel Discharge Sensor: Circuit Short To Ground GO to Pinpoint Test X
FCIM B14D3:15 Left Rear Panel Discharge Sensor: Circuit Short To Battery Or Open GO to Pinpoint Test X
FCIM B14D4:11 Left Rear Floor Discharge Sensor: Circuit Short To Ground GO to Pinpoint Test X
FCIM B14D4:15 Left Rear Floor Discharge Sensor: Circuit Short To Battery Or Open GO to Pinpoint Test X
FCIM B1A61:11 Cabin Temperature Sensor: Circuit Short To Ground GO to Pinpoint Test N
FCIM B1A61:15 Cabin Temperature Sensor: Circuit Short To Battery Or Open GO to Pinpoint Test N
FCIM B1A63:11 Right Solar Sensor: Circuit Short To Ground GO to Pinpoint Test O
FCIM B1A63:15 Right Solar Sensor: Circuit Short To Battery Or Open GO to Pinpoint Test O
FCIM B1A64:11 Left Solar Sensor: Circuit Short To Ground GO to Pinpoint Test O
FCIM B1A64:15 Left Solar Sensor: Circuit Short To Battery Or Open GO to Pinpoint Test O
FCIM B1A69:11 Humidity Sensor: Circuit Short To Ground GO to Pinpoint Test N
FCIM B1A69:15 Humidity Sensor: Circuit Short To Battery Or Open GO to Pinpoint Test N
FCIM B1A69:92 Humidity Sensor: Performance Or Incorrect Operation GO to Pinpoint Test N
FCIM B1B71:11 Evaporator Temperature Sensor: Circuit Short To Ground GO to Pinpoint Test P
FCIM B1B71:15 Evaporator Temperature Sensor: Circuit Short To Battery Or Open GO to Pinpoint Test P
FCIM B1B7D:11 Rear Air Distribution Actuator: Circuit Short To Ground GO to Pinpoint Test V
FCIM B1B7D:15 Rear Air Distribution Actuator: Circuit Short To Battery Or Open GO to Pinpoint Test V
FCIM C1B14:11 Sensor Supply Voltage A: Circuit Short To Ground GO to Pinpoint Test Q
FCIM C1B14:12 Sensor Supply Voltage A: Circuit Short To Battery GO to Pinpoint Test Q
PCM P0532:00 A/C Refrigerant Pressure Sensor 'A' Circuit Low: No Sub Type Information GO to Pinpoint Test A
PCM P0533:00 A/C Refrigerant Pressure Sensor 'A' Circuit High: No Sub Type Information GO to Pinpoint Test A
PCM P0645:00 A/C Clutch Relay Control Circuit: No Sub Type Information GO to Pinpoint Test B
PCM P06A0:00 Variable A/C Compressor Control Circuit: No Sub Type Information GO to Pinpoint Test C
PCM P1464:00 A/C Demand Out Of Self Test Range: No Sub Type Information GO to Pinpoint Test M
PCM P193E:00 A/C Clutch Request Signal: No Sub Type Information GO to Pinpoint Test R
PCM P2600:00 Coolant Pump 'A' Control Circuit/Open: No Sub Type Information GO to Pinpoint Test S
PCM P2601:00 Coolant Pump 'A' Control Circuit Performance/Stuck Off: No Sub Type Information GO to Pinpoint Test S
PCM P2602:00 Coolant Pump 'A' Control Circuit Low: No Sub Type Information GO to Pinpoint Test S
PCM P2603:00 Coolant Pump 'A' Control Circuit High: No Sub Type Information GO to Pinpoint Test S

Global Customer Symptom Code (GCSC) Chart

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).


Symptom Action
Comfort & Entertainment > Climate Control > Function/Operation > Poor Heating GO to Pinpoint Test F
Comfort & Entertainment > Climate Control > Function/Operation > Poor Cooling GO to Pinpoint Test L
Comfort & Entertainment > Climate Control > Function/Operation > Poor Cooling GO to Pinpoint Test AA
Comfort & Entertainment > Climate Control > Function/Operation > Poor Cooling GO to Pinpoint Test AB
Comfort & Entertainment > Climate Control > Function/Operation > Poor Cooling GO to Pinpoint Test AE
Comfort & Entertainment > Climate Control > Function/Operation > Inoperative GO to Pinpoint Test AC
Comfort & Entertainment > Climate Control > Rear Control > Inaccurate GO to Pinpoint Test U
Comfort & Entertainment > Noise > Climate Control > Always GO to Pinpoint Test AD
Safe & Secure > Smoke/Odor > Underhood > Hot GO to Pinpoint Test AA

Symptom Chart

Symptom Chart: Climate Control

Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).

NOTE: Some Powertrain Control Module (PCM) Diagnostic Trouble Codes (DTCs) may inhibit Air Conditioning (A/C) operation. If any Powertrain Control Module (PCM) Diagnostic Trouble Codes (DTCs) are retrieved, diagnose those first. Refer to the Master Diagnostic Trouble Code (DTC) Chart.

Condition Actions
A module does not communicate with the diagnostic scan tool  
Externally Controlled Variable Displacement Compressor (EVDC) Performance Check with or without DTC P06A0   GO to Pinpoint Test C
HVAC functions are inoperative/do not operate correctly from touchscreen only  
REFER to: Information and Entertainment System (415-00 Information and Entertainment System - General Information - Vehicles With: SYNC 4, Diagnosis and Testing).
Reduced outlet airflow   GO to Pinpoint Test AC
The air inlet door is inoperative   GO to Pinpoint Test D
Incorrect or erratic direction of airflow from outlets - front   GO to Pinpoint Test E
Incorrect or erratic direction of airflow from outlets - rear   GO to Pinpoint Test V
Insufficient, erratic or no heat   GO to Pinpoint Test F
The A/C is inoperative with no Diagnostic Trouble Codes (DTCs)   GO to Pinpoint Test L
The A/C is always on — A/C mode always commanded ON   GO to Pinpoint Test M
The driver side temperature control is inoperative or does not operate correctly   GO to Pinpoint Test G
The passenger side temperature control is inoperative or does not operate correctly   GO to Pinpoint Test H
The rear temperature control is inoperative or does not operate correctly   GO to Pinpoint Test W
The front blower motor is inoperative   GO to Pinpoint Test I
The front blower motor does not operate correctly   GO to Pinpoint Test J
The rear blower motor is inoperative   GO to Pinpoint Test T
The rear blower motor does not operate correctly   GO to Pinpoint Test U
Insufficient A/C cooling   GO to Pinpoint Test AB
A/C pressure relief valve discharging   GO to Pinpoint Test AA
Climate control does not operate only when remote start is used Remote Start - Message Center Set To Auto or Remote Start - Message Center Set To Last User Settings,
REFER to: Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).
Air Conditioning (A/C) System NVH   GO to Pinpoint Test AD
Refrigerant Leak Detection   GO to Pinpoint Test AE

Pinpoint Test(s)


PINPOINT TEST A: P0532, P0533

Refer to Wiring Diagrams Cell 55 for schematic and connector information.

Normal Operation and Fault Conditions

A/C Pressure Transducer, REFER to: Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
PCM P0532:00 A/C Refrigerant Pressure Sensor 'A' Circuit Low: No Sub Type Information This DTC sets if the feedback voltage is less than 0.26 volt for at least 2 seconds and the ambient air temperature is greater than 0°C (32°F).
PCM P0533:00 A/C Refrigerant Pressure Sensor 'A' Circuit High: No Sub Type Information This DTC sets if the feedback voltage is greater than 4.95 volts for at least 2 seconds and the ambient air temperature is greater than 0°C (32°F).

Possible Sources

  • Wiring, terminals or connectors
  • Refrigerant charge abnormally high or low
  • A/C pressure transducer
  • PCM or SOBDMC

Visual Inspection and Pre-checks

  • Inspect for loose or corroded A/C pressure transducer connections.

NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.

A1 COMPARE THE PCM (POWERTRAIN CONTROL MODULE) PRESSURE SENSOR (ACP_PRESS) PARAMETER IDENTIFICATION (PID) WITH THE MANIFOLD GAUGE SET READINGS
  • Allow the A/C system to stabilize to the outside ambient temperature.
  • Ignition ON.
  • Using a diagnostic scan tool, view PCM Parameter Identifications (PIDs).
  • With the manifold gauge set connected, compare the pressure readings of the manifold gauge set and the PCM ACP_PRESS PID .

Are the pressure values of the manifold gauge set and the ACP_PRESS PCM PID within ± 103 kPa (15 psi)?
Yes IGNORE the Diagnostic Trouble Codes (DTCs). REFER to the Symptom Chart in this section.
No GO to A2

A2 CHECK THE A/C (AIR CONDITIONING) PRESSURE SENSOR CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect PCM C175B .
  • Disconnect A/C pressure transducer C1260 .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C1260-1   Ground
      C1260-2   Ground
      C1260-3   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to A3

A3 CHECK THE A/C (AIR CONDITIONING) PRESSURE SENSOR CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C1260-1   Ground
      C1260-2   Ground
      C1260-3   Ground

Are the resistances greater than 10,000 ohms?
Yes GO to A4
No REPAIR the circuit.

A4 CHECK THE A/C (AIR CONDITIONING) PRESSURE SENSOR CIRCUITS FOR AN OPEN
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C1260-1   C175B-81
      C1260-2   C175B-51
      C1260-3   C175B-84

Are the resistances less than 3 ohms?
Yes GO to A5
No REPAIR the circuit.

A5 CHECK THE A/C (AIR CONDITIONING) PRESSURE SENSOR CIRCUITS FOR A SHORT TOGETHER
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C1260-1   C1260-2
      C1260-1   C1260-3
      C1260-2   C1260-3

Are the resistances greater than 10,000 ohms?
Yes INSTALL a new A/C pressure transducer.
REFER to: Air Conditioning (A/C) Pressure Transducer (412-00 Climate Control System - General Information, Removal and Installation).
TEST the system for normal operation. If the concern is still present, GO to A6
No REPAIR the circuits.

A6 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all PCM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect all PCM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern,
   Click here to access Guided Routine (PCM).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST B: P0645:00, P2CFC:00, P2CFD:00, P2CFE:00

Refer to Wiring Diagrams Cell 55 for schematic and connector information.

Normal Operation and Fault Conditions

Voltage is provided to the A/C clutch SMART (FET) at all times. The A/C clutch SMART (FET) is a non serviceable part of the printed circuit board on the BCMC [also known as BJB ].

When A/C is requested and A/C line pressures and all conditions allow, the PCM provides a ground to the A/C clutch SMART (FET) control input circuit, energizing the A/C clutch SMART (FET). For additional information on A/C Request, REFER to: Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
PCM P0645:00 A/C Clutch Relay Control Circuit: No Sub Type Information Sets when the PCM grounds the SMART (FET) control input circuit and more current than expected is detected on the circuit. The DTC also sets when the control circuit is off and voltage is detected on the circuit.
BCMC P2CFC:00 A/C Clutch Control Circuit: No Sub Type Information BCMC reports the clutch Smart FET control output circuit is open.
BCMC P2CFD:00 A/C Clutch Control Circuit Low: No Sub Type Information BCMC reports the clutch Smart FET control output circuit is shorted to ground.
BCMC P2CFE:00 A/C Clutch Control Circuit High: No Sub Type Information BCMC reports the clutch Smart FET control output circuit is shorted to power.

Possible Sources

  • Fuse
  • Wiring, terminals or connectors
  • A/C clutch Smart FET control [non-serviceable, part of the BJB ]
  • PCM
  • BCMC

NOTICE: Use the correct probe adapter(s) from the Flex Probe Kit when taking measurements. Failure to use the correct probe adapter(s) may damage the connector.

B1 CHECK THE A/C (AIR CONDITIONING) CLUTCH SMART FET (FIELD-EFFECT TRANSISTOR) CONTROL CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect BJB C1035B and C1035C .
  • Disconnect PCM , C175B .
  • Disconnect A/C clutch and A/C clutch field coil C100A .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C1035B-29   Ground

    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C1035C-5   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to B2

B2 CHECK THE A/C (AIR CONDITIONING) CLUTCH SMART FET (FIELD-EFFECT TRANSISTOR) CONTROL CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C1035B-29   Ground

    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C1035C-5   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to B3
No REPAIR the circuit.

B3 CHECK THE AIR CONDITIONING (A/C) CLUTCH SMART FET (FIELD-EFFECT TRANSISTOR) INPUT CONTROL CIRCUIT FOR AN OPEN
  • Ignition OFF.
  • Measure:
    Click to display connectors

      Input Circuit from Powertrain Control Module (PCM) to Body Control Module C (BCMC)


    Positive Lead Measurement / Action Negative Lead
      C1035B-29   C175B-44

Is the resistance less than 3 ohms?
Yes GO to B4
No REPAIR the circuit.

B4 CHECK THE A/C (AIR CONDITIONING) COMPRESSOR CLUTCH FIELD COIL GROUND CIRCUIT FOR AN OPEN
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C100A-2   Ground

Is the resistance less than 3 ohms?
Yes GO to B5
No REPAIR the circuit.

B5 CHECK THE A/C (AIR CONDITIONING) COMPRESSOR CLUTCH FIELD COIL VOLTAGE SUPPLY CIRCUIT FOR AN OPEN
  • Measure:
    Click to display connectors

      Smart FET Output Circuit from Body Control Module C (BCMC) to A/C Clutch Field Coil C100


    Positive Lead Measurement / Action Negative Lead
      C1035C-5   C100A-1

Is the resistance less than 3 ohms?
Yes GO to B6
No REPAIR the circuit.

B6 CHECK THE AIR CONDITIONING CLUTCH SMART FET (FIELD-EFFECT TRANSISTOR) OPERATION
  • Connect PCM , C175B .
  • Connect BJB C1035B and C1035C .
  • Connect A/C clutch and A/C clutch field coil C100A .
  • Ignition ON.
  • Using a diagnostic scan tool, Clear all Diagnostic Trouble Codes (DTCs). Carry Out the PCM self-test and the BCMC self-test.
  • Ignition OFF.
  • Wait one minute.
  • Ignition ON.
  • Access the  PCM  and control the  ACC_CMD  PID


Does the A/C compressor turn on?
Yes The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
No INSTALL a new A/C clutch and A/C clutch field coil .
REFER to: Air Conditioning (A/C) Clutch and Air Conditioning (A/C) Clutch Field Coil (412-00 Climate Control System - General Information, Removal and Installation). CLEAR all Diagnostic Trouble Codes (DTCs). CARRY OUT the PCM self-test and the BCMC self-test. If Diagnostic Trouble Code P0645:00 returns, GO to B7 If Diagnostic Trouble Codes P2CFC:00, P2CFD:00 or P2CFE:00 returns, GO to B8

B7 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all PCM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect all PCM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern,
   Click here to access Guided Routine (PCM).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

B8 CHECK FOR CORRECT BCMC (BODY CONTROL MODULE C) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all BCMC electrical connectors.
  • Repair:
    • corrosion (install new connector or terminal - clean module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Connect all BCMC electrical connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new BCMC [also known as BJB ].
REFER to: Body Control Module C (BCMC) (419-10 Multifunction Electronic Modules, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST C: EXTERNALLY CONTROLLED VARIABLE DISPLACEMENT COMPRESSOR (EVDC) PERFORMANCE CHECK WITH OR WITHOUT DTC (DIAGNOSTIC TROUBLE CODE) P06A0

Refer to Wiring Diagrams Cell 55 for schematic and connector information.

Normal Operation and Fault Conditions

The externally controlled variable displacement compressor is electronically controlled by the PCM . The PCM pulse width modulates the ground to the externally controlled variable displacement compressor to change the displacement of the A/C compressor. REFER to: Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
PCM P06A0:00 Variable A/C Compressor Control Circuit: No Sub Type Information This DTC sets when the PCM senses unexpected voltage on the solenoid feedback circuit, indicating a short to voltage, an open circuit or an open solenoid.

Possible Sources

  • Fuse
  • Wiring, terminals or connectors
  • A/C system discharged or low refrigerant charge
  • A/C compressor
  • PCM

Visual Inspection and Pre-checks

  • Inspect for loose or corroded A/C compressor connections.
  • Make sure BJB fuse 8 (20A) is OK.
  • Verify the A/C compressor belt is OK.
  • Verify the A/C compressor clutch is engaged/operating.

NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may cause damage to the connector.

C1 EXTERNALLY CONTROLLED VARIABLE DISPLACEMENT COMPRESSOR (EVDC) PERFORMANCE CHECK WITH THE AC COMPRESSOR ELECTRONIC CONTROL VALVE TESTER

NOTE: Make sure the Air Conditioning (A/C) Compressor clutch is on or is engaged in this step.

NOTE: Proper Air Conditioning (A/C) system diagnosis on a vehicle's compressor is dependent on correct refrigerant system charge and tested in ambient temperatures above 21.1°C (70°F).

NOTE: Make sure the EVDC100 Tester, the EVDC101 valve harness module, (and the connector adapter EVDC102, if required) are properly connected per the instruction manual and the operation video.

  • Test the EVDC compressor displacement, following the instructions in the user manual supplied with the Model EVDC®100 A/C Compressor Electronic Control Valve Tester and the EVDC 100 Tester Operation video found on the Ford PTS Home tab, Technical Support Videos.

Did the suction low side pressure decrease or the high side pressure increase?
Yes The Externally Controlled Variable Displacement Compressor (EVDC) is able to change the displacement. Do not replace the compressor.
If DTC P06A0 is present, GO to C2
If DTC P06A0 is not present, TEST the system for normal operation.
REFER to: Refrigerant System Tests - 3.5L EcoBoost (272kW/370PS) (412-00 Climate Control System - General Information, General Procedures).
No If the A/C compressor clutch does not operate, GO to Pinpoint Test L
If the A/C compressor clutch was on or engaged, GO to C2

C2 CHECK FOR VOLTAGE TO THE A/C (AIR CONDITIONING) COMPRESSOR CONTROL SOLENOID
  • Ignition OFF.
  • Disconnect Externally Controlled Variable Displacement Compressor (EVDC) C100B .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C100B-1   Ground

Is the voltage greater than 11 volts?
Yes GO to C3
No VERIFY BJB fuse 8 (20A) is OK.
If OK, REPAIR the circuit.
If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.

C3 CHECK THE A/C (AIR CONDITIONING) COMPRESSOR DISPLACEMENT CONTROL VALVE CIRCUIT FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect PCM C175B .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C100B-2   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to C4

C4 CHECK THE A/C (AIR CONDITIONING) COMPRESSOR DISPLACEMENT CONTROL VALVE CIRCUIT FOR A SHORT TO GROUND
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C100B-2   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to C5
No REPAIR the circuit.

C5 CHECK THE A/C (AIR CONDITIONING) COMPRESSOR DISPLACEMENT CONTROL VALVE CIRCUIT FOR AN OPEN
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C100B-2   C175B-10

Is the resistance less than 3 ohms?
Yes If the Externally Controlled Variable Displacement Compressor (EVDC) is able to change the displacement as tested in step 1, Do Not Replace the compressor. CLEAR the DTC and REPEAT the PCM self-test. If the DTC returns, GO to C6
If the Externally Controlled Variable Displacement Compressor (EVDC) is not able to change the displacement as tested in step 1 , CLEAR the DTC and GO to C7
No REPAIR the circuit.

C6 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all PCM electrical connectors (if not previously disconnected).
  • Repair:
    • corrosion (install new connector or terminal - clean module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Connect all PCM electrical connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern,
   Click here to access Guided Routine (PCM).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

C7 CHECK AIR CONDITIONING COMPRESSOR CONNECTOR PINS
  • Ignition OFF.
  • Disconnect and inspect all electrical connectors on the compressor
  • Repair:
    • corrosion (install new connector or terminal - clean module pins)
    • damaged or bent pins - install new terminals or pins
    • pushed-out pins - install new pins as necessary
  • Connect all Compressor electrical connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new A/C compressor.
REFER to: Air Conditioning (A/C) Compressor (412-00 Climate Control System - General Information, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST D: B1083:07, B1083:11, B1083:12, B1083:13, B11F0:11, B11F0:15

Refer to Wiring Diagrams Cell 55 for schematic and connector information.

Normal Operation and Fault Conditions

Air Inlet Door Actuator, REFER to: Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

During an actuator calibration cycle, the FCIM drives the air inlet door until the door reaches both internal stops in the FCIM case. If the air inlet mode door is temporarily obstructed or binding during a calibration cycle, the FCIM may interpret this as the actual end of travel for the door. When this condition occurs and the FCIM commands the actuator to its end of travel, the air intake may not be from the expected source.

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
FCIM B1083:07 Recirculation Damper Motor: Mechanical Failures Module senses the air inlet door actuator motor control is awake, no actuator drive, stall before achieving target position within 15 seconds.
FCIM B1083:11 Recirculation Damper Motor: Circuit Short To Ground Module senses a short to ground on air inlet door actuator circuits when motor movement is commanded.
FCIM B1083:12 Recirculation Damper Motor: Circuit Short To Battery Module senses a short to voltage on air inlet door actuator circuits when motor movement is commanded.
FCIM B1083:13 Recirculation Damper Motor: Circuit Open Module senses an open on air inlet door actuator circuits when motor movement is commanded.
FCIM B11F0:11 Air Intake Damper Position Sensor: Circuit Short To Ground Module senses a short to ground on air inlet door actuator circuits when motor movement is commanded.
FCIM B11F0:15 Air Intake Damper Position Sensor: Circuit Short To Battery Or Open Module senses a short to voltage or an open on air inlet door actuator circuits when motor movement is commanded.

Possible Sources

  • Wiring, terminals or connectors
  • Actuator door binding, stuck or slipping
  • Air inlet door actuator
  • FCIM

NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.

D1 CHECK THE AIR INLET DOOR ACTUATOR CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect FCIM C2402A and C2402B .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402A-2   Ground
      C2402A-16   Ground
      C2402A-3   Ground
      C2402A-24   Ground
      C2402A-25   Ground

Is there any voltage present?
Yes REPAIR the circuit.
No GO to D2

D2 CHECK THE AIR INLET DOOR ACTUATOR CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402A-2   Ground
      C2402A-16   Ground
      C2402A-3   Ground
      C2402A-24   Ground
      C2402A-25   Ground

Are the resistances greater than 10,000 ohms?
Yes GO to D3
No REPAIR the circuit.

D3 CHECK THE AIR INLET DOOR ACTUATOR CIRCUITS FOR AN OPEN

NOTE: Access to the connector in the following step is difficult. Before carrying out this step, visually inspect the harness for obvious damage. If no damage is evident, proceed with the test.

  • Disconnect Air inlet door actuator C289 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402A-2   C289-1
      C2402A-16   C289-2
      C2402A-3   C289-3
      C2402A-24   C289-5
      C2402A-25   C289-6

Are the resistances less than 3 ohms?
Yes GO to D4
No REPAIR the circuit.

D4 CHECK THE AIR INLET DOOR ACTUATOR CIRCUITS FOR A SHORT TOGETHER

NOTE: Access to the connectors in the following step is difficult. Before carrying out this step, visually inspect the harness for obvious damage. If no damage is evident, proceed with the test.

  • Disconnect In-vehicle temperature and humidity sensor C910 .
  • Disconnect Driver temperature door actuator C2091 .
  • Disconnect Passenger temperature door actuator C2092 .
  • Disconnect Air distribution door actuator C236 .
  • Disconnect Rear air distribution door actuator C3044 .
  • Disconnect Rear temperature door actuator C3004 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C289-1   C289-2
      C289-1   C289-3
      C289-1   C289-5
      C289-1   C289-6
      C289-2   C289-3
      C289-2   C289-5
      C289-2   C289-6
      C289-3   C289-5
      C289-3   C289-6
      C289-5   C289-6

Are the resistances greater than 10,000 ohms?
Yes INSTALL a new air inlet door actuator.
REFER to: Air Inlet Door Actuator (412-00 Climate Control System - General Information, Removal and Installation).
TEST the system for normal operation. If the concern is still present, GO to D5
No REPAIR the circuit.

D5 CHECK FOR CORRECT FRONT CONTROLS INTERFACE MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect all the FCIM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect all FCIM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new FCIM .
REFER to: Front Controls Interface Module (FCIM) (415-00 Information and Entertainment System - General Information - Vehicles With: SYNC 4, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST E: B1086:07, B1086:11, B1086:12, B1086:13, B11E7:11, B11E7:15

Refer to Wiring Diagrams Cell 55 for schematic and connector information.

Normal Operation and Fault Conditions

To rotate the air distribution door actuator, the FCIM supplies voltage and ground to the air distribution door actuator through the door actuator motor circuits. To reverse the air distribution door actuator rotation, the FCIM reverses the voltage and ground circuits. The air distribution door actuator feedback resistors are supplied a ground from the FCIM by the air distribution door actuator return circuits and a 5-volt reference voltage on the air distribution door actuator reference circuits. The FCIM uses the actuator feedback resistor wiper arm position and the voltage on the air distribution door actuator feedback circuits to determine the air distribution door actuator position.

During an actuator calibration cycle, the FCIM drives the air distribution door until the door reaches both internal stops in the FCIM case. If the air distribution door is temporarily obstructed or binding during a calibration cycle, the FCIM may interpret this as the actual end of travel for the door. When this condition occurs and the FCIM commands the actuator to its end of travel, the airflow may not be from the expected outlets.

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
FCIM B1086:07 Air Distribution Damper Motor: Mechanical Failures Module senses the air distribution door actuator motor control is awake, no actuator drive, stall before achieving target position within 15 seconds.
FCIM B1086:11 Air Distribution Damper Motor: Circuit Short To Ground Module senses lower than expected voltage on the air distribution door actuator motor circuit when voltage is applied to drive the motor, indicating a short to ground. The motor can move only in one direction.
FCIM B1086:12 Air Distribution Damper Motor: Circuit Short To Battery Module senses higher than expected voltage on the air distribution door actuator motor circuit when ground is applied to drive the motor, indicating a short to voltage. The motor can move only in one direction.
FCIM B1086:13 Air Distribution Damper Motor: Circuit Open Module senses no voltage on the air distribution door actuator motor circuit when ground is applied to drive the motor, indicating an open circuit. The motor cannot move.
FCIM B11E7:11 Air Distribution Damper Position Sensor: Circuit Short To Ground Module senses less than 1 volt on the air distribution door actuator feedback circuit, indicating a short to ground.
FCIM B11E7:15 Air Distribution Damper Position Sensor: Circuit Short To Battery Or Open Module senses greater than 5 volts on the air distribution door actuator feedback circuit, indicating an open circuit or a short to voltage.

Possible Sources

NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.

E1 CHECK THE AIR DISTRIBUTION DOOR ACTUATOR CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect FCIM C2402A and C2402B .
  • Disconnect Air distribution door actuator C236 .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402A-20   Ground
      C2402A-2   Ground
      C2402A-3   Ground
      C2402A-22   Ground
      C2402A-21   Ground

Is there any voltage present?
Yes REPAIR the circuit.
No GO to E2

E2 CHECK THE AIR DISTRIBUTION DOOR ACTUATOR CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402A-20   Ground
      C2402A-2   Ground
      C2402A-3   Ground
      C2402A-22   Ground
      C2402A-21   Ground

Are the resistances greater than 10,000 ohms?
Yes GO to E3
No REPAIR the circuit.

E3 CHECK THE AIR DISTRIBUTION DOOR ACTUATOR CIRCUITS FOR AN OPEN
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402A-20   C236-1
      C2402A-2   C236-2
      C2402A-3   C236-3
      C2402A-22   C236-4
      C2402A-21   C236-6

Are the resistances less than 3 ohms?
Yes GO to E4
No REPAIR the circuit.

E4 CHECK THE AIR DISTRIBUTION DOOR ACTUATOR CIRCUITS FOR A SHORT TOGETHER
  • Disconnect In-vehicle temperature and humidity sensor C910 .
  • Disconnect Driver temperature door actuator C2091 .
  • Disconnect Passenger temperature door actuator C2092 .
  • Disconnect Air inlet door actuator C289 .
  • Disconnect Rear air distribution door actuator C3044 .
  • Disconnect Rear temperature door actuator C3004 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C236-1   C236-2
      C236-1   C236-3
      C236-1   C236-4
      C236-1   C236-6
      C236-2   C236-3
      C236-2   C236-4
      C236-2   C236-6
      C236-3   C236-4
      C236-3   C236-6
      C236-4   C236-6

Are the resistances greater than 10,000 ohms?
Yes INSTALL a new air distribution door actuator,
REFER to: Air Distribution Door Actuator (412-00 Climate Control System - General Information, Removal and Installation).
TEST the system for normal operation. If the concern is still present, GO to E5
No REPAIR the circuit.

E5 CHECK FOR CORRECT FCIM (FRONT CONTROLS INTERFACE MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all the FCIM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect all FCIM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new FCIM .
REFER to: Front Controls Interface Module (FCIM) (415-00 Information and Entertainment System - General Information - Vehicles With: SYNC 4, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST F: INSUFFICIENT, ERRATIC OR NO HEAT

Normal Operation and Fault Conditions

When the engine is at operating temperature hot coolant primarily flows from the engine through the heater core and back to the engine. Correct coolant temperatures are critical for good heater performance. A restriction of coolant flow due to a transmission fluid heater coolant control valve (if equipped), or a cabin heater coolant pump (if equipped), may cause poor coolant flow to the heater core.

Possible Sources

  • Low engine coolant level
  • (If equipped) transmission fluid heater coolant control valve
  • (If equipped) cabin heater coolant diverter valve (PHEV)
  • Plugged or partially plugged heater core
  • Temperature door binding or stuck
  • Temperature door actuator

Visual Inspection and Pre-checks

  • Inspect for low engine coolant level.

NOTE: Restriction of air flow through the radiator or Air Conditioning (A/C) condenser by an external obstruction such as leaves or cardboard can cause erratic operation.

F1 CHECK FOR CORRECT ENGINE COOLANT LEVEL
  • Ignition OFF.
  • Check the engine coolant level.

Is the engine coolant at the correct level (hot or cold) as indicated on the engine coolant recovery reservoir?
Yes GO to F3
No GO to F2

F2 CHECK THE ENGINE COOLING SYSTEM FOR LEAKS
  • Pressure test the cooling system for leaks. Refer to the appropriate section in Group 303 for the procedure.

Does the cooling system leak?
Yes REPAIR the coolant leak.
No FILL and BLEED the cooling system. Refer to the appropriate section in Group 303 for the procedure.
After filling and bleeding the cooling system, GO to F3

F3 CHECK FOR COOLANT FLOW TO THE HEATER CORE
  • Run the engine until it reaches normal operating temperature.
  • On the HVAC controls, select the FLOOR position, then set the temperature control to full warm and the blower to the lowest setting.
  • Using a suitable temperature measuring device, check the temperature of the heater core inlet hose.

Is the heater core inlet hose temperature above 65.5°C (150°F)?
Yes GO to F4
No DIAGNOSE the engine does not reach operating temperature. Refer to the appropriate section in Group 303 for the procedure.

F4 CHECK FOR A PLUGGED OR RESTRICTED HEATER CORE
  • Using a suitable temperature measuring device, measure the temperature of the heater core outlet hose.

Is the heater core outlet hose temperature similar to the inlet hose temperature [within approximately 6-17°C (10-30°F)]?
Yes DIAGNOSE an inoperative temperature door actuator, GO to Pinpoint Test G GO to Pinpoint Test H
No GO to F5

F5 CHECK FOR A PLUGGED OR RESTRICTED HEATER CORE RETURN LOOP
  • INSTALL a temporary bypass hose from the heater core outlet to the thermostat housing assembly (as applicable).
  • Using a suitable temperature measuring device, measure the heater core inlet and outlet hose temperatures.

Is the heater core outlet hose temperature similar to the inlet hose temperature [within approximately 6-17°C (10-30°F)]?
Yes There is a restriction in the coolant control valve and/or the hoses.
If equipped with a cabin heater coolant pump, DIAGNOSE for the cabin coolant pump causing a possible restriction of flow to the heater core. Using a suitable temperature measuring device, check the temperature of the coolant hose to the applicable component.
If equipped with a transmission fluid heater coolant control valve, or If equipped with a cabin heater coolant diverter valve (PHEV), DIAGNOSE for the coolant control valve causing a possible restriction of flow to the heater core. Using a suitable temperature measuring device, check the temperature of the coolant hose to the applicable component.
REPAIR or replace components as necessary.
No INSTALL a new heater core.
REFER to: Heater Core (412-00 Climate Control System - General Information, Removal and Installation).
TEST the system for normal operation.

PINPOINT TEST G: B1081:07, B1081:11, B1081:12, B1081:13, B11E5:11, B11E5:15

Refer to Wiring Diagrams Cell 55 for schematic and connector information.

Normal Operation and Fault Conditions

To rotate the driver temperature door actuator, the FCIM supplies voltage and ground to the temperature door actuator through the motor circuits. To reverse the temperature door actuator rotation, the FCIM reverses the voltage and ground circuits. The actuator feedback resistors are supplied a ground from the FCIM by the actuator return circuits and a 5-volt reference voltage on the actuator reference circuits. The FCIM uses the actuator feedback resistor wiper arm position and the voltage on the actuator feedback circuits to determine the temperature door actuator position.

During an actuator calibration cycle, the FCIM drives the temperature door until the door reaches both internal stops in the HVAC case. If the temperature door is temporarily obstructed or binding during a calibration cycle, the FCIM may interpret this as the actual end of travel for the door. When this condition occurs and the FCIM commands the actuator to its end of travel, the temperature may not be as expected.

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
FCIM B1081:07 Left Temperature Damper Motor: Mechanical Failures Module senses the temperature door actuator motor control is awake, no actuator drive, stall before achieving target position within 15 seconds.
FCIM B1081:11 Left Temperature Damper Motor: Circuit Short To Ground Module senses a short to ground on the temperature door actuator circuits when motor movement is commanded.
FCIM B1081:12 Left Temperature Damper Motor: Circuit Short To Battery Module senses a short to voltage on the temperature door actuator circuits when motor movement is commanded.
FCIM B1081:13 Left Temperature Damper Motor: Circuit Open Module senses an open on the temperature door actuator circuits when motor movement is commanded.
FCIM B11E5:11 Left HVAC Damper Position Sensor: Circuit Short To Ground Module senses less than 1 volt on the temperature door actuator feedback circuit, indicating a short to ground.
FCIM B11E5:15 Left HVAC Damper Position Sensor: Circuit Short To Battery Or Open Module senses greater than 5 volts on the temperature door actuator feedback circuit, indicating an open circuit or a short to voltage.

Possible Sources

  • Wiring, terminals or connectors
  • Actuator doors binding, stuck or slipping
  • Temperature door actuator
  • FCIM

NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.

G1 CHECK THE DRIVER SIDE TEMPERATURE DOOR ACTUATOR CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect FCIM C2402A and C2402B .
  • Disconnect Drivers temperature door actuator C2091 .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402A-8   Ground
      C2402A-2   Ground
      C2402A-3   Ground
      C2402A-10   Ground
      C2402A-9   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to G2

G2 CHECK THE DRIVER TEMPERATURE DOOR ACTUATOR CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402A-8   Ground
      C2402A-2   Ground
      C2402A-3   Ground
      C2402A-10   Ground
      C2402A-9   Ground

Are the resistances greater than 10,000 ohms?
Yes GO to G3
No REPAIR the circuit.

G3 CHECK THE DRIVER SIDE TEMPERATURE DOOR ACTUATOR CIRCUITS FOR AN OPEN
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402A-8   C2091-1
      C2402A-2   C2091-2
      C2402A-3   C2091-3
      C2402A-10   C2091-4
      C2402A-9   C2091-6

Are the resistances less than 3 ohms?
Yes GO to G4
No REPAIR the circuit.

G4 CHECK THE DRIVER TEMPERATURE DOOR ACTUATOR CIRCUITS FOR A SHORT TOGETHER
  • Disconnect In-vehicle temperature and humidity sensor C910 .
  • Disconnect Passenger side temperature door actuator C2092 .
  • Disconnect Air distribution door actuator C236 .
  • Disconnect Air inlet door actuator C289 .
  • Disconnect Rear air distribution door actuator C3044 .
  • Disconnect Rear temperature door actuator C3004 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2091-1   C2091-2
      C2091-1   C2091-3
      C2091-1   C2091-4
      C2091-1   C2091-6
      C2091-2   C2091-3
      C2091-2   C2091-4
      C2091-2   C2091-6
      C2091-3   C2091-4
      C2091-3   C2091-6
      C2091-4   C2091-6

Are the resistances greater than 10,000 ohms?
Yes INSTALL a new driver temperature door actuator.
REFER to: Temperature Door Actuator (412-00 Climate Control System - General Information, Removal and Installation).
TEST the system for normal operation. If the concern is still present, GO to G5
No REPAIR the circuit.

G5 CHECK FOR CORRECT FCIM (FRONT CONTROLS INTERFACE MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all FCIM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect all FCIM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new FCIM .
REFER to: Front Controls Interface Module (FCIM) (415-00 Information and Entertainment System - General Information - Vehicles With: SYNC 4, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST H: B1082:07, B1082:11, B1082:12, B1082:13, B11E6:11, B11E6:15

Refer to Wiring Diagrams Cell 55 for schematic and connector information.

Normal Operation and Fault Conditions

To rotate the passenger temperature door actuator, the FCIM supplies voltage and ground to the temperature door actuator through the motor circuits. To reverse the temperature door actuator rotation, the FCIM reverses the voltage and ground circuits. The actuator feedback resistors are supplied a ground from the FCIM by the actuator return circuits and a 5-volt reference voltage on the actuator reference circuits. The FCIM uses the actuator feedback resistor wiper arm position and the voltage on the actuator feedback circuits to determine the temperature door actuator position.

During an actuator calibration cycle, the FCIM drives the temperature door until the door reaches both internal stops in the HVAC case. If the temperature door is temporarily obstructed or binding during a calibration cycle, the FCIM may interpret this as the actual end of travel for the door. When this condition occurs and the FCIM commands the actuator to its end of travel, the temperature may not be as expected.

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
FCIM B1082:07 Right Temperature Damper Motor: Mechanical Failures Module senses the temperature door actuator motor control is awake, no actuator drive, stall before achieving target position within 15 seconds.
FCIM B1082:11 Right Temperature Damper Motor: Circuit Short To Ground Module senses lower than expected voltage on the temperature door actuator motor circuit when voltage is applied to drive the motor, indicating a short to ground. The motor can move only in one direction.
FCIM B1082:12 Right Temperature Damper Motor: Circuit Short To Battery Module senses higher than expected voltage on the temperature door actuator motor circuit when ground is applied to drive the motor, indicating a short to voltage. The motor can move only in one direction.
FCIM B1082:13 Right Temperature Damper Motor: Circuit Open Module senses no voltage on the temperature door actuator motor circuit when ground is applied to drive the motor, indicating an open circuit. The motor can not move.
FCIM B11E6:11 Right HVAC Damper Position Sensor: Circuit Short To Ground Module senses less than 1 volt on the temperature door actuator feedback circuit, indicating a short to ground.
FCIM B11E6:15 Right HVAC Damper Position Sensor: Circuit Short To Battery Or Open Module senses greater than 5 volts on the temperature door actuator feedback circuit, indicating an open circuit or a short to voltage.

Possible Sources

  • Wiring, terminals or connectors
  • Actuator doors binding, stuck or slipping
  • Passenger temperature door actuator
  • FCIM

NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.

H1 CHECK THE PASSENGER TEMPERATURE DOOR ACTUATOR CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect FCIM C2402A and C2402B .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402A-2   Ground
      C2402A-3   Ground

    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402B-13   Ground
      C2402B-18   Ground
      C2402B-14   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to H2

H2 CHECK THE PASSENGER TEMPERATURE DOOR ACTUATOR CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402A-2   Ground
      C2402A-3   Ground

    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402B-13   Ground
      C2402B-18   Ground
      C2402B-14   Ground

Are the resistances greater than 10,000 ohms?
Yes GO to H3
No REPAIR the circuit.

H3 CHECK THE PASSENGER TEMPERATURE DOOR ACTUATOR CIRCUITS FOR AN OPEN

NOTE: Access to the connector in the following step is difficult. Before carrying out this step, visually inspect the harness for obvious damage. If no damage is evident, proceed with the test.

  • Disconnect Passenger side temperature door actuator C2092 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402A-2   C2092-2
      C2402A-3   C2092-3

    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402B-13   C2092-1
      C2402B-18   C2092-4
      C2402B-14   C2092-6

Are the resistances less than 3 ohms?
Yes GO to H4
No REPAIR the circuit.

H4 CHECK THE PASSENGER TEMPERATURE DOOR ACTUATOR CIRCUITS FOR A SHORT TOGETHER

NOTE: Access to the connectors in the following step is difficult. Before carrying out this step, visually inspect the harness for obvious damage. If no damage is evident, proceed with the test.

  • Disconnect In-vehicle temperature and humidity sensor C910 .
  • Disconnect Drivers side temperature door actuator C2091 .
  • Disconnect Air distribution door actuator C236 .
  • Disconnect Air inlet door actuator C289 .
  • Disconnect Rear air distribution door actuator C3044 .
  • Disconnect Rear temperature door actuator C3004 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2092-1   C2092-2
      C2092-1   C2092-3
      C2092-1   C2092-4
      C2092-1   C2092-6
      C2092-2   C2092-3
      C2092-2   C2092-4
      C2092-2   C2092-6
      C2092-3   C2092-4
      C2092-3   C2092-6
      C2092-4   C2092-6

Are the resistances greater than 10,000 ohms?
Yes INSTALL a new passenger temperature door actuator.
REFER to: Passenger Side Temperature Door Actuator (412-00 Climate Control System - General Information, Removal and Installation).
TEST the system for normal operation. If the concern is still present, GO to H5
No REPAIR the circuit.

H5 CHECK FOR CORRECT FCIM (FRONT CONTROLS INTERFACE MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all FCIM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect all FCIM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new FCIM .
REFER to: Front Controls Interface Module (FCIM) (415-00 Information and Entertainment System - General Information - Vehicles With: SYNC 4, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST I: B10AF:11, B10AF:15, B10B9:12, B10B9:14 FRONT BLOWER MOTOR IS INOPERATIVE

Refer to Wiring Diagrams Cell 55 for schematic and connector information.

Normal Operation and Fault Conditions

Voltage is supplied to the blower motor relay switched contact from the BJB . Ground to the relay coil is a dedicated circuit. When the blower motor relay coil receives power from the FCIM , the relay coil is energized and voltage is delivered to the blower motor control module. Power and ground for the blower motor is provided by the blower motor control module. The FCIM sends a PWM signal to the blower motor control module to control the blower speed. The blower motor and the blower motor speed control are combined into one assembly called the blower motor control module. The blower motor relay is a non serviceable part of the printed circuit board on the BJB .

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
FCIM B10AF:11 Blower Fan Relay: Circuit Short To Ground Module senses low voltage on the relay coil voltage circuit when the module is energizing the circuit. Blower relay is permanently inactive.
FCIM B10AF:15 Blower Fan Relay: Circuit Short To Battery Or Open Module senses high voltage when fan is in the off position or no change in voltage on the blower relay coil voltage circuit when the module is energizing the circuit. The blower motor relay is always active when shorted to battery, inactive when circuit is open.
FCIM B10B9:12 Blower Control: Circuit Short To Battery Module senses high voltage on the blower motor control PWM circuit, indicating a short directly to voltage. The blower motor is inoperative.
FCIM B10B9:14 Blower Control: Circuit Short To Ground Or Open Module senses no voltage on the blower motor control PWM circuit, indicating a short directly to ground or an open circuit. The blower motor runs at full speed if the circuit is shorted to ground. The blower motor is inoperative if the circuit is open

Possible Sources

  • Fuse
  • Wiring, terminals or connectors
  • Blower motor relay [non-serviceable, part of the BJB ]
  • Blower motor control module
  • FCIM

Visual Inspection and Pre-checks

  • Make sure BJB fuse 13 (40A) is OK.

NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.

I1 CHECK THE BLOWER MOTOR RELAY COIL GROUND CIRCUIT FOR AN OPEN
  • Ignition OFF.
  • Disconnect BJB C1035C .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C1035C-1   Ground

Is the resistance less than 3 ohms?
Yes GO to I2
No REPAIR the circuit.

I2 CHECK THE BLOWER MOTOR RELAY COIL CONTROL CIRCUIT FOR A SHORT TO GROUND
  • Disconnect FCIM C2402A and C2402B .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402A-11   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to I3
No REPAIR the circuit.

I3 CHECK THE BLOWER MOTOR RELAY COIL CONTROL CIRCUIT FOR AN OPEN
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402A-11   C1035C-37

Is the resistance less than 3 ohms?
Yes GO to I4
No REPAIR the circuit.

I4 CHECK THE BLOWER MOTOR CONTROL MODULE PWM (PULSE WIDTH MODULATION) CIRCUIT FOR A SHORT TO VOLTAGE
  • Disconnect Blower motor control module C297 .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C297-4   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to I5

I5 CHECK THE BLOWER MOTOR CONTROL MODULE CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C297-3   Ground
      C297-4   Ground

Are the resistances greater than 10,000 ohms?
Yes GO to I6
No REPAIR the circuit.

I6 CHECK THE BLOWER MOTOR CONTROL MODULE CIRCUITS FOR AN OPEN
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C297-1   Ground

    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C297-3   C1035C-57

    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C297-4   C2402A-23

Are the resistances less than 3 ohms?
Yes GO to I7
No REPAIR the circuit.

I7 CHECK THE BLOWER MOTOR CONTROL MODULE CIRCUITS FOR A SHORT TOGETHER
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C297-1   C297-3
      C297-1   C297-4
      C297-3   C297-4

Are the resistances greater than 10,000 ohms?
Yes GO to I8
No REPAIR the circuits.

I8 CHECK FOR VOLTAGE TO THE BLOWER MOTOR CONTROL MODULE
  • Connect BJB C1035C .
  • Connect FCIM C2402A and C2402B .
  • Ignition ON.
  • Select PANEL on the HVAC controls.
  • Select the highest blower motor setting.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C297-3   Ground

Is the voltage greater than 11 volts?
Yes GO to I9
No VERIFY BJB fuse 13 (40A) is OK.
If not OK, REFER to the Wiring Diagrams manual to identify the possible causes of the circuit short.
If OK, INSTALL a new BJB .

I9 CHECK FOR CORRECT BLOWER MOTOR CONTROL MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect the blower motor speed control connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the blower motor speed control connector. Make sure it seats and latches correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes INSTALL a new blower motor control module.
REFER to: Blower Motor Control Module (412-00 Climate Control System - General Information, Removal and Installation).
CLEAR all Diagnostic Trouble Codes (DTCs). CARRY OUT the FCIM self-test. TEST the system for normal operation. If the concern is still present, GO to I10
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

I10 CHECK FOR CORRECT FRONT CONTROLS INTERFACE MODULE (FCIM) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all FCIM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect all FCIM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new FCIM .
REFER to: Front Controls Interface Module (FCIM) (415-00 Information and Entertainment System - General Information - Vehicles With: SYNC 4, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST J: B10AF:15, B10B9:14 FRONT BLOWER MOTOR DOES NOT OPERATE CORRECTLY

Refer to Wiring Diagrams Cell 55 for schematic and connector information.

Normal Operation and Fault Conditions

Voltage is supplied to the blower motor relay switched contact from the BJB . Ground to the relay coil is a dedicated circuit. When the blower motor relay coil receives power from the FCIM , the relay coil is energized and voltage is delivered to the blower motor control module. Power and ground for the blower motor is provided by the blower motor control module. The FCIM sends a PWM signal to the blower motor control module to control the blower speed. The blower motor and the blower motor speed control are combined into one assembly called the blower motor control module. The blower motor relay is a non serviceable part of the printed circuit board on the BJB .

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
FCIM B10AF:15 Blower Fan Relay: Circuit Short To Battery Or Open Module senses high voltage when fan is in the off position or no change in voltage on the blower relay coil voltage circuit when the module is energizing the circuit. The blower motor relay is always active when shorted to battery, inactive when circuit is open.
FCIM B10B9:14 Blower Control: Circuit Short To Ground Or Open Module senses no voltage on the blower motor control PWM circuit, indicating a short directly to ground or an open circuit. The blower motor runs at full speed if the circuit is shorted to ground. The blower motor is inoperative if the circuit is open

Possible Sources

  • Fuse
  • Wiring, terminals or connectors
  • Blower motor relay [non-serviceable, part of the BJB ]
  • Blower motor control module
  • FCIM

Visual Inspection and Pre-checks

  • Make sure BJB fuse 13 (40A) is OK.

NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.

J1 VERIFY THE BLOWER MOTOR OPERATION
  • Ignition ON.
  • Select panel on the HVAC controls. Adjust the blower motor setting to the minimum and maximum settings, observing the blower motor operation in each setting.

Does the blower motor operate at any setting?
Yes GO to J2
No GO to Pinpoint Test I

J2 CHECK THE BLOWER MOTOR CONTROL MODULE PWM (PULSE WIDTH MODULATION) CIRCUIT FOR A SHORT TO GROUND
  • Ignition OFF.
  • Disconnect Blower motor control module C297 .
  • Disconnect FCIM C2402A and C2402B .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402A-23   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to J3
No REPAIR the circuit.

J3 CHECK THE BLOWER MOTOR RELAY COIL CONTROL CIRCUIT FOR A SHORT TO VOLTAGE
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402A-11   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to J4

J4 CHECK THE BLOWER MOTOR CONTROL MODULE VOLTAGE SUPPLY CIRCUIT FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect BJB fuse 13 (40A).
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C297-3   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to J5

J5 CHECK FOR CORRECT BLOWER MOTOR CONTROL MODULE OPERATION
  • Ignition OFF.
  • Disconnect and inspect the blower motor control module connector.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the blower motor control module connector. Make sure it seats and latches correctly.
  • Connect All disconnected connectors and fuses.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes INSTALL a new blower motor control module.
REFER to: Blower Motor Control Module (412-00 Climate Control System - General Information, Removal and Installation).
TEST the system for normal operation. If the concern is still present, GO to J6
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

J6 CHECK FOR CORRECT FCIM (FRONT CONTROLS INTERFACE MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all FCIM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect all FCIM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new FCIM .
REFER to: Front Controls Interface Module (FCIM) (415-00 Information and Entertainment System - General Information - Vehicles With: SYNC 4, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST K: B10B3:11, B10B3:15, B10B4:11, B10B4:15, B10B5:11, B10B5:15, B10B6:11, B10B6:15, AIR DISCHARGE TEMPERATURE SENSOR CIRCUIT FAULTS

Refer to Wiring Diagrams Cell 55 for schematic and connector information.

Normal Operation and Fault Conditions

The 4 air discharge sensors supply a varying voltage to the FCIM based on the temperature of the air being discharged from the vent. The FCIM adjusts the system based on the voltage from each sensor.

Each air discharge sensor is supplied voltage from the FCIM and all sensors share a common sensor ground. An open, a short to ground, a short to voltage on one or more of these circuits or a failed air discharge sensor causes the FCIM to set one or more Diagnostic Trouble Codes (DTCs).

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
FCIM B10B3:11 Right Panel Air Discharge Temperature: Circuit Short To Ground Module senses erratic voltages from the right panel air discharge temperature sensor.
FCIM B10B3:15 Right Panel Air Discharge Temperature: Circuit Short To Battery Or Open Module senses erratic voltages from the right panel air discharge temperature sensor.
FCIM B10B4:11 Right Floor Air Discharge Temperature: Circuit Short To Ground Module senses erratic voltages from the right floor air discharge temperature sensor.
FCIM B10B4:15 Right Floor Air Discharge Temperature: Circuit Short To Battery Or Open Module senses erratic voltages from the right floor air discharge temperature sensor.
FCIM B10B5:11 Left Panel Air Discharge Temperature: Circuit Short To Ground Module senses erratic voltages from the left panel air discharge temperature sensor.
FCIM B10B5:15 Left Panel Air Discharge Temperature: Circuit Short To Battery Or Open Module senses erratic voltages from the left panel air discharge temperature sensor.
FCIM B10B6:11 Left Floor Air Discharge Temperature: Circuit Short To Ground Module senses erratic voltages from the left floor air discharge temperature sensor.
FCIM B10B6:15 Left Floor Air Discharge Temperature: Circuit Short To Battery Or Open Module senses erratic voltages from the left floor air discharge temperature sensor.

Possible Sources

  • Wiring, terminals or connectors
  • Air discharge temperature sensor
  • FCIM
K1 CHECK THE AIR DISCHARGE TEMPERATURE SENSOR OUTPUT VOLTAGE CIRCUIT

NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.

  • Ignition OFF.
  • Disconnect the suspect air discharge temperature sensor:
    • Driver side footwell (floor) air discharge temperature sensor C2436
    • Driver side register (panel) air discharge temperature sensor C2438
    • Passenger side footwell (floor) air discharge temperature sensor C2437
    • Passenger side register (panel) air discharge temperature sensor C2439
  • Ignition ON.
  • Turn the HVAC system on.
  • Measure:
    Click to display connectors

      Driver side footwell (floor) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2436-A   C2436-B

    Click to display connectors

      Driver side register (panel) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2438-1   C2438-3

    Click to display connectors

      Passenger side footwell (floor) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2437-A   C2437-B

    Click to display connectors

      Passenger side register (panel) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2439-1   C2439-3

Is the voltage between 4.7 and 5.1 volts?
Yes INSTALL a new air discharge temperature sensor. Refer to the appropriate section in Group 412 for the procedure. CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the self-test. If DTC returns, GO to K9
No GO to K2

K2 CHECK THE AIR DISCHARGE TEMPERATURE SENSOR SIGNAL CIRCUIT FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect FCIM C2402A and C2402B .
  • Ignition ON.
  • Measure:
    Click to display connectors

      Driver side footwell (floor) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2436-A   Ground

    Click to display connectors

      Driver side register (panel) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2438-1   Ground

    Click to display connectors

      Passenger side footwell (floor) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2437-A   Ground

    Click to display connectors

      Passenger side register (panel) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2439-1   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to K3

K3 CHECK THE AIR DISCHARGE TEMPERATURE SENSOR SIGNAL RETURN CIRCUIT FOR A SHORT TO VOLTAGE
  • Measure:
    Click to display connectors

      Driver side footwell (floor) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2436-B   Ground

    Click to display connectors

      Driver side register (panel) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2438-3   Ground

    Click to display connectors

      Passenger side footwell (floor) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2437-B   Ground

    Click to display connectors

      Passenger side register (panel) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2439-3   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to K4

K4 CHECK THE AIR DISCHARGE TEMPERATURE SENSOR SIGNAL CIRCUIT FOR A SHORT TO GROUND
  • Ignition OFF.
  • Measure:
    Click to display connectors

      Driver side footwell (floor) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2436-A   Ground

    Click to display connectors

      Driver side register (panel) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2438-1   Ground

    Click to display connectors

      Passenger side footwell (floor) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2437-A   Ground

    Click to display connectors

      Passenger side register (panel) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2439-1   Ground

Are the resistances greater than 10,000 ohms?
Yes GO to K5
No REPAIR the circuit.

K5 CHECK THE AIR DISCHARGE TEMPERATURE SENSOR SIGNAL RETURN CIRCUIT FOR A SHORT TO GROUND
  • Measure:
    Click to display connectors

      Driver side footwell (floor) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2436-B   Ground

    Click to display connectors

      Driver side register (panel) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2438-3   Ground

    Click to display connectors

      Passenger side footwell (floor) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2437-B   Ground

    Click to display connectors

      Passenger side register (panel) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2439-3   Ground

Are the resistances greater than 10,000 ohms?
Yes GO to K6
No REPAIR the circuit.

K6 CHECK THE AIR DISCHARGE TEMPERATURE SENSOR SIGNAL CIRCUIT FOR AN OPEN
  • Measure:
    Click to display connectors

      Driver side footwell (floor) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2436-A   C2402B-5

    Click to display connectors

      Driver side register (panel) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2438-1   C2402B-4

    Click to display connectors

      Passenger side footwell (floor) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2437-A   C2402B-11

    Click to display connectors

      Passenger side register (panel) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2439-1   C2402B-10

Are the resistances less than 3 ohms?
Yes GO to K7
No REPAIR the circuit.

K7 CHECK THE AIR DISCHARGE TEMPERATURE SENSOR SIGNAL RETURN CIRCUIT FOR AN OPEN
  • Measure:
    Click to display connectors

      Driver side footwell (floor) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2436-B   C2402A-2

    Click to display connectors

      Driver side register (panel) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2438-3   C2402A-2

    Click to display connectors

      Passenger side footwell (floor) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2437-B   C2402A-2

    Click to display connectors

      Passenger side register (panel) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2439-3   C2402A-2

Are the resistances less than 3 ohms?
Yes GO to K8
No REPAIR the circuit.

K8 CHECK AIR DISCHARGE TEMPERATURE SENSOR SIGNAL CIRCUIT AND THE SIGNAL RETURN FOR A SHORT TO TOGETHER
  • Disconnect the driver side footwell (floor) air discharge temperature sensor C2436
  • Disconnect the driver side register (panel) air discharge temperature sensor C2438
  • Disconnect the passenger side footwell (floor) air discharge temperature sensor C2437
  • Disconnect the passenger side register (panel) air discharge temperature sensor C2439
  • Measure:
    Click to display connectors

      Driver side footwell (floor) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2436-A   C2436-B

    Click to display connectors

      Driver side register (panel) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2438-1   C2438-3

    Click to display connectors

      Passenger side footwell (floor) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2437-A   C2437-B

    Click to display connectors

      Passenger side register (panel) air discharge temperature sensor


    Positive Lead Measurement / Action Negative Lead
      C2439-1   C2439-3

Are the resistances greater than 10,000 ohms?
Yes INSTALL a new air discharge temperature sensor. REFER to the appropriate Removal and Installation procedure in Group 412-00. CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the self-test. If DTC returns, GO to K9
No REPAIR the circuit.

K9 CHECK FOR CORRECT FCIM (FRONT CONTROLS INTERFACE MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all FCIM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect all FCIM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new FCIM .
REFER to: Front Controls Interface Module (FCIM) (415-00 Information and Entertainment System - General Information - Vehicles With: SYNC 4, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST L: THE AIR CONDITIONING (A/C) IS INOPERATIVE WITH NO DIAGNOSTIC TROUBLE CODES (DTCS)

Refer to Wiring Diagrams Cell 55 for schematic and connector information.

Normal Operation and Fault Conditions

When an A/C request is received by the PCM , the A/C clutch is engaged when all of the following conditions are met:

  • Excessively high or low refrigerant pressure from the A/C pressure transducer is not detected.
  • Ambient air temperature is above approximately 0°C (32.0°F).
  • Evaporator temperature is above approximately 1°C (33.8°F).
  • Engine coolant temperature conditions are within normal parameters.
  • Wide Open Throttle (WOT) condition is not present.
  • Engine torque conditions are within normal parameters.
  • Battery state of charge conditions are within normal parameters.

For more information on A/C request, REFER to: Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

Possible Sources

  • Wiring, terminals or connectors
  • A/C system discharged or low refrigerant charge
  • Network concerns
  • A/C pressure transducer
  • Evaporator temperature sensor
  • Engine temperature sensors
  • A/C compressor clutch air gap
  • A/C compressor clutch field coil
  • A/C clutch Smart FET control [non-serviceable, part of the BJB ]
  • FCIM

Visual Inspection and Pre-checks

  • Verify the A/C compressor belt is OK.
  • Verify the A/C compressor clutch is engaged/operating.

NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may cause damage to the connector.

NOTE: Some Powertrain Control Module (PCM) Diagnostic Trouble Codes (DTCs) may inhibit Air Conditioning (A/C) operation. If any Powertrain Control Module (PCM) Diagnostic Trouble Codes (DTCs) are retrieved, diagnose those first. Refer to the Master Diagnostic Trouble Code (DTC) Chart.

L1 VERIFY THE A/C (AIR CONDITIONING) CLUTCH OPERATION
  • Start the engine. Observe the outside temperature display for proper operation.
  • On the HVAC controls, set the temperature to full cold, select PANEL and select the A/C button (indicator on).

Does the A/C compressor clutch engage?
Yes TEST the A/C system for normal operation. CARRY OUT the Refrigerant System Tests.
REFER to: Refrigerant System Tests - 3.5L EcoBoost (272kW/370PS) (412-00 Climate Control System - General Information, General Procedures).
No GO to L2

L2 RESET THE OUTSIDE AIR TEMPERATURE (OAT)/AMBIENT AIR TEMPERATURE (AAT) SENSOR
  • Ignition OFF.
  • Wait 1 minute.
  • Ignition ON.
  • Using the FDRS diagnostic scan tool, follow the on screen prompts to reset the Outside Air Temperature (OAT)/Ambient Air Temperature (AAT) sensor data.
    REFER to: Reset the Outside Air Temperature Sensor Learned Values (412-00 Climate Control System - General Information, General Procedures).
  • Start the engine.
  • On the HVAC controls, set the temperature to full cold, select PANEL and select the A/C button (indicator on).

Does the A/C compressor turn on?
Yes TEST the A/C system for normal operation. CARRY OUT the Refrigerant System Tests.
REFER to: Refrigerant System Tests - 3.5L EcoBoost (272kW/370PS) (412-00 Climate Control System - General Information, General Procedures).
No GO to L3

L3 CHECK THE A/C (AIR CONDITIONING) SYSTEM PRESSURE

NOTE: Static refrigerant pressure, under perfect conditions, should approximately reflect ambient air temperature. Do not rely upon the static refrigerant pressure alone to determine if the system is properly charged. Refer to the current Ford Web Based Technical Training courses for basic HVAC system refrigerant operation.

  • Ignition OFF.
  • Connect a manifold gauge set.
  • With a manifold gauge set connected, check for minimum A/C system pressure.

Is the A/C system pressure above 290 kPa (42 psi)?
Yes GO to L4
No DIAGNOSE the A/C system for leaks.
GO to Pinpoint Test AE

L4 CHECK THE COMMUNICATION NETWORK
  • Ignition ON.
  • Using a diagnostic scan tool, carry out the network test.

Do the BCMC , the FCIM and the PCM pass the network test?
Yes GO to L5
No DIAGNOSE the BCMC , HVAC control module or PCM does not communicate with the diagnostic scan tool.
REFER to: Controller Area Network (CAN) Module Communications Network (418-00A Controller Area Network (CAN) Module Communications Network, Diagnosis and Testing).

L5 CHECK THE PCM (POWERTRAIN CONTROL MODULE) A/C (AIR CONDITIONING) PRESSURE SENSOR (ACP_PRESS) PARAMETER IDENTIFICATION (PID)

NOTE: The following pinpoint test step is tested in ambient temperature of approximately 21.1°C (70°F). As ambient temperatures near 38°C (100.4°F), the pressure value difference increases above ± 15 psi (103 kPa) range.

  • With a manifold gauge set connected, compare the pressure readings of the manifold gauge set and the

    Access the  PCM  and monitor the  ACP_PRESS (kPa)  PID


Are the pressure values of the manifold gauge set and the ACP_PRESS PCM PID , dependent upon ambient temperatures, within ± 103 kPa (15 psi)?
Yes GO to L6
No DIAGNOSE the A/C pressure transducer. GO to Pinpoint Test A

L6 COMPARE THE FCIM (FRONT CONTROLS INTERFACE MODULE) EVAPORATOR TEMPERATURE (EVAP_TEMP) PID (PARAMETER IDENTIFICATION) TO THE PCM (POWERTRAIN CONTROL MODULE) AMBIENT AIR TEMPERATURE (AAT) PARAMETER IDENTIFICATION (PID)
  • Ignition OFF. Allow the vehicle exterior and interior to stabilize to ambient temperature. This can take a soak period of at least 6 hours.
  • Ignition ON.
  • Monitor and record the

    Access the  PCM  and monitor the  AAT (Deg C)  PID

  • Monitor and record the

    Access the  FCIM  and monitor the  EVAP_TEMP (Deg C)  PID


Are the temperature values similar [typically within 18ºC or 30ºF of each other]?
Yes GO to L7
No DIAGNOSE the suspect temperature sensor. For Ambient Air Temperature (AAT) sensor or Outside Air Temperature Display concerns,
REFER to: Instrumentation, Message Center and Warning Chimes (413-01 Instrumentation, Message Center and Warning Chimes, Diagnosis and Testing).
or REFER to: Instrumentation, Message Center and Warning Chimes - Vehicles With: Head Up Display (HUD) (413-01 Instrumentation, Message Center and Warning Chimes, Diagnosis and Testing). For evaporator temperature sensor concerns, GO to Pinpoint Test P

L7 COMPARE THE PCM (POWERTRAIN CONTROL MODULE) INTAKE AIR TEMPERATURE (IAT) PID (PARAMETER IDENTIFICATION) AND THE OTHER TEMPERATURE SENSOR READINGS TO THE PCM (POWERTRAIN CONTROL MODULE) AMBIENT AIR TEMPERATURE (AAT) PARAMETER IDENTIFICATION (PID)

NOTE: Compare multiple engine sensor readings to the ambient temperature to determine sensors are reading correctly. A faulty sensor can cause the Powertrain Control Module (PCM) to disable the Air Conditioning (A/C) with or without a Diagnostic Trouble Code (DTC).

  • Monitor the temperature Parameter Identifications (PIDs) (as applicable):
    • Access the  PCM  and monitor the  AAT (Deg C)  PID

    • Access the  PCM  and monitor the  CAC_T (Deg C)  PID

    • Access the  PCM  and monitor the  CHT (Deg C)  PID

    • Access the  PCM  and monitor the  ECT (Deg C)  PID

    • Access the  PCM  and monitor the  IAT (Deg C)  PID

    • Access the  PCM  and monitor the  IAT2 (Deg C)  PID


Are the temperature values similar [typically within 18ºC or 30ºF of each other]?
Yes GO to L8
No DIAGNOSE the suspect temperature sensor. For Ambient Air Temperature (AAT) sensor or Outside Air Temperature Display concerns,
REFER to: Instrumentation, Message Center and Warning Chimes (413-01 Instrumentation, Message Center and Warning Chimes, Diagnosis and Testing).
or REFER to: Instrumentation, Message Center and Warning Chimes - Vehicles With: Head Up Display (HUD) (413-01 Instrumentation, Message Center and Warning Chimes, Diagnosis and Testing). For all otherPCM temperature sensor concerns,
REFER to: Electronic Engine Controls (303-14 Electronic Engine Controls - 3.5L EcoBoost (272kW/370PS), Diagnosis and Testing).

L8 CHECK THE FCIM (FRONT CONTROLS INTERFACE MODULE) A/C (AIR CONDITIONING) SWITCH (CC_SW_AC) PARAMETER IDENTIFICATION (PID) WITH THE A/C (AIR CONDITIONING) ON
  • Access the  FCIM  and monitor the  CC_SW_AC  PID

  • On the HVAC controls, select PANEL and then press the A/C button (indicator ON).

Does the PID display ON or Yes when the button is pressed?
Yes GO to L9
No GO to L18

L9 CHECK THE PCM (POWERTRAIN CONTROL MODULE) A/C (AIR CONDITIONING) REQUEST SIGNAL (AC_REQ) PARAMETER IDENTIFICATION (PID) WITH THE A/C (AIR CONDITIONING) ON
  • Start the engine.
  • Access the  PCM  and monitor the  AC_REQ  PID

  • On the HVAC controls, select PANEL and then press the A/C button (indicator ON).

Does the PID display ON or Yes when the button is pressed?
Yes GO to L10
No GO to L18

L10 CHECK THE PCM (POWERTRAIN CONTROL MODULE) A/C (AIR CONDITIONING) COMPRESSOR COMMANDED STATE (ACC_CMD) PARAMETER IDENTIFICATION (PID) WITH THE A/C (AIR CONDITIONING) COMMANDED ON
  • Access the  PCM  and control the  ACC_CMD  PID


Does the A/C compressor turn on?
Yes GO to L19
No GO to L11

L11 CHECK THE A/C (AIR CONDITIONING) CLUTCH SMART FET (FIELD-EFFECT TRANSISTOR) CONTROL CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect BJB C1035B and C1035C .
  • Disconnect PCM C175B .
  • Disconnect A/C clutch and A/C clutch field coil C100A .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C1035B-29   Ground

    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C1035C-5   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to L12

L12 CHECK THE A/C (AIR CONDITIONING) CLUTCH SMART FET (FIELD-EFFECT TRANSISTOR) CONTROL CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C1035B-29   Ground

    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C1035C-5   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to L13
No REPAIR the circuit.

L13 CHECK THE A/C (AIR CONDITIONING) CLUTCH SMART FET (FIELD-EFFECT TRANSISTOR) INPUT CONTROL CIRCUIT FOR AN OPEN
  • Ignition OFF.
  • Measure:
    Click to display connectors

      Input Circuit from Powertrain Control Module (PCM) to Body Control Module C (BCMC)


    Positive Lead Measurement / Action Negative Lead
      C1035B-29   C175B-44

Is the resistance less than 3 ohms?
Yes GO to L14
No REPAIR the circuit.

L14 CHECK THE A/C (AIR CONDITIONING) COMPRESSOR CLUTCH FIELD COIL GROUND CIRCUIT FOR AN OPEN
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C100A-2   Ground

Is the resistance less than 3 ohms?
Yes GO to L15
No REPAIR the circuit.

L15 CHECK THE A/C (AIR CONDITIONING) COMPRESSOR CLUTCH FIELD COIL VOLTAGE SUPPLY CIRCUIT FOR AN OPEN
  • Measure:
    Click to display connectors

      Output Circuit from Body Control Module C (BCMC) to the A/C Clutch


    Positive Lead Measurement / Action Negative Lead
      C1035C-5   C100A-1

Is the resistance less than 3 ohms?
Yes GO to L16
No REPAIR the circuit.

L16 CHECK THE AIR CONDITIONING CLUTCH SMART FET (FIELD-EFFECT TRANSISTOR) OPERATION
  • Connect PCM C175B .
  • Connect BJB C1035B and C1035C .
  • Connect A/C clutch and A/C clutch field coil C100A .
  • Ignition ON.
  • Using a diagnostic scan tool, Clear all Diagnostic Trouble Codes (DTCs). Carry Out the PCM self-test and the BCMC self-test.
  • Ignition OFF.
  • Wait one minute.
  • Ignition ON.
  • Access the  PCM  and control the  ACC_CMD  PID


Does the A/C compressor turn on?
Yes The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.
No GO to L17

L17 CHECK THE A/C (AIR CONDITIONING) COMPRESSOR CLUTCH AIR GAP
  • Measure the A/C compressor clutch air gap at 3 equally spaced locations between the clutch hub and the A/C compressor clutch pulley.
    REFER to: Air Conditioning (A/C) Clutch Air Gap Adjustment (412-00 Climate Control System - General Information, General Procedures).

Is the A/C compressor clutch air gap greater than 0.55 mm (0.0217 in)?
Yes If available, ADJUST the A/C compressor clutch air gap.
REFER to: Air Conditioning (A/C) Clutch Air Gap Adjustment (412-00 Climate Control System - General Information, General Procedures). If unable to adjust the clutch air gap, INSTALL a new A/C compressor clutch and A/C clutch field coil.
REFER to: Air Conditioning (A/C) Clutch and Air Conditioning (A/C) Clutch Field Coil (412-00 Climate Control System - General Information, Removal and Installation).
No INSTALL a new A/C compressor clutch and A/C clutch field coil.
REFER to: Air Conditioning (A/C) Clutch and Air Conditioning (A/C) Clutch Field Coil (412-00 Climate Control System - General Information, Removal and Installation).

L18 CHECK FOR CORRECT FCIM (FRONT CONTROLS INTERFACE MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all FCIM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect all FCIM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new FCIM .
REFER to: Front Controls Interface Module (FCIM) (415-00 Information and Entertainment System - General Information - Vehicles With: SYNC 4, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

L19 CHECK FOR AN INPUT DISABLING THE A/C (AIR CONDITIONING) CLUTCH

NOTE: The Powertrain Control Module (PCM) strategy may disable the Air Conditioning (A/C) compressor operation. If the A/C compressor clutch can be commanded on using a diagnostic scan tool Powertrain Control Module (PCM) Parameter Identifications (PIDs) Active Commands, Powertrain Control Module (PCM) replacement will not resolve the condition.

  • Diagnose the PCM not energizing the A/C clutch Smart FET using the suggestions in the table below.
    A/C Clutch Engagement is inhibited because strategy has not yet detected hardware that indicates vehicle is equipped with A/C
    A/C Clutch Engagement is inhibited because the strategy is operating in Ignition System Failure Mode
    A/C Clutch Engagement is inhibited because the (ECU) received a Request to Command the A/C Off
    A/C Clutch Engagement is inhibited because the engine has not yet reached a stable running mode after starting
    A/C Clutch Engagement is inhibited because the A/C Discharge (Head) Pressure is Too High
    A/C Clutch Engagement is inhibited because the Engine Coolant Temperature is Too High
    A/C Clutch Engagement is inhibited to Prevent Frost and Ice Build Up on the Evaporator
    A/C Clutch Engagement is inhibited to Prevent an Engine Stall during a Low Engine Speed condition
    A/C Clutch Engagement is inhibited to Protect the Compressor from a Compressor Over-speed condition
    A/C Clutch Engagement is inhibited to temporarily make more power available when Accelerator Pedal is Fully Depressed
    A/C Clutch Engagement is inhibited because Low A/C Refrigerant Charge has been detected
    A/C Clutch Engagement is inhibited to Protect the Compressor from Operating at Too Low of an Ambient Temperature
    A/C Clutch Engagement is inhibited due to Missing Climate Control Message
    A/C Clutch Engagement is inhibited because the strategy is operating in Failsafe Cooling Mode
    A/C Clutch Engagement is inhibited to Protect the Clutch from Damage because the Compressor Load and Speed are Too High
    A/C Clutch Engagement is inhibited by the off portion of the A/C Cycling Strategy invoked to manage High Engine Temperature
    A/C Clutch Engagement is inhibited due to Low Battery State of Charge
    A/C Clutch Engagement is inhibited to Protect the Variable Displacement Compressor from Operating at Too Low of a Temperature
    A/C Clutch Engagement is inhibited to improve Brake Booster Vacuum
    A/C Clutch Engagement is inhibited because Evaporator Temperature is sufficiently low and compressor was at minimum displacement
    A/C Clutch Engagement is inhibited (Disabled) because the Evaporator Temperature is sufficiently below the target temperature
    A/C Clutch Engagement is inhibited to satisfy A/C Clutch minimum off time
    A/C Clutch Engagement is inhibited Due to Request from Torque Control Strategy (to Temporarily Make More Power Available)
    A/C Clutch Engagement is inhibited to Prevent Engine Stalling
    A/C Clutch Engagement is inhibited Due to Request to Disable A/C from Stop-Start Strategy
    A/C Clutch Engagement is inhibited (Delayed) to make Power Available for Power Steering
    A/C Clutch Engagement Is Inhibited Due To State Of Auxiliary A/C Disable (Typically A Pressure Or Temperature) Switch 1 input
    A/C Clutch Engagement is inhibited due to state of auxiliary A/C Disable (Typically a Pressure or Temperature) Switch 2 input

Are any of the conditions described above not within normal parameters?
Yes DIAGNOSE the condition found to be disabling the A/C clutch Smart FET. REFER to the appropriate 303 Workshop Manual (WSM) Diagnosis and Testing section.
No The A/C compressor clutch can be commanded on using the diagnostic scan tool PCM active command PID . The A/C inoperative concern may be caused by an intermittent condition due to a component or module connection, wiring or pin issue. ADDRESS the root cause of any connector or pin issues. CHECK the vehicle service history for recent service actions that have replaced modules. This condition may be due to incomplete or incorrect PMI procedures.

PINPOINT TEST M: THE A/C (AIR CONDITIONING) IS ALWAYS ON - A/C (AIR CONDITIONING) MODE ALWAYS COMMANDED ON

Refer to Wiring Diagrams Cell 55 for schematic and connector information.

Normal Operation and Fault Conditions

Control System Logic, REFER to: Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
PCM P1464:00 A/C Demand Out Of Self Test Range: No Sub Type Information DTC sets when the PCM senses an A/C request during a PCM self-test.

Possible Sources

  • Wiring, terminals or connectors
  • A/C pressure transducer
  • Evaporator temperature sensor
  • FCIM
  • PCM

NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.

M1 RECHECK THE PCM (POWERTRAIN CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS)
  • Ignition ON.
  • Make sure the HVAC controls are powered off.
  • Using a diagnostic scan tool, clear the PCM Diagnostic Trouble Codes (DTCs).
  • Using a diagnostic scan tool, carry out the PCM KOEO self-test.

Does DTC P1464 return?
Yes GO to M2
No IGNORE the DTC and CONTINUE diagnosing other Diagnostic Trouble Codes (DTCs) or symptoms. GO to the DTC Chart: PCM or Symptom Chart – Climate Control in this section.

M2 CHECK THE A/C (AIR CONDITIONING) COMPRESSOR CLUTCH FIELD COIL VOLTAGE SUPPLY CIRCUIT FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect A/C compressor clutch field coil C100A .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C100A-1   Ground

Is the voltage greater than 11 volts?
Yes REPAIR the circuit.
No GO to M3

M3 CHECK THE A/C (AIR CONDITIONING) CLUTCH SMART FET (FIELD-EFFECT TRANSISTOR) CONTROL CIRCUIT FOR A SHORT TO GROUND
  • Ignition OFF.
  • Disconnect BJB C1035B .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C1035B-29   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to M4
No REPAIR the circuit.

M4 COMPARE THE FCIM (FRONT CONTROLS INTERFACE MODULE) EVAPORATOR TEMPERATURE (EVAP_TEMP) PID (PARAMETER IDENTIFICATION) TO THE PCM (POWERTRAIN CONTROL MODULE) AMBIENT AIR TEMPERATURE (AAT) PARAMETER IDENTIFICATION (PID)
  • Ignition OFF.
  • Allow the vehicle exterior and interior to stabilize to ambient temperature.
  • Ignition ON.
  • Using a diagnostic scan tool, view PCM Parameter Identifications (PIDs).
  • Monitor and record the PCM AAT PID .
  • Using a diagnostic scan tool, view the FCIM Parameter Identifications (PIDs).
  • Monitor and record the FCIM (EVAP_TEMP) PID .

Are the temperature values similar [typically within 18ºC or 30ºF of each other]?
Yes GO to M5
No DIAGNOSE the evaporator temperature sensor. GO to Pinpoint Test P

M5 CHECK THE FCIM (FRONT CONTROLS INTERFACE MODULE) A/C (AIR CONDITIONING) SWITCH STATUS (CC_SW_AC) PARAMETER IDENTIFICATION (PID)
  • Ignition ON.
  • Using a diagnostic scan tool, view FCIM Parameter Identifications (PIDs).
  • Monitor the CC_SW_AC PID .
  • Select panel mode, press and release the A/C button (indicator off) on the HVAC controls.

Does the PID display Active when pressed and Inactive when released?
Yes GO to M6
No GO to M9

M6 CHECK THE A/C (AIR CONDITIONING) PRESSURE SENSOR (ACP_PRESS) PARAMETER IDENTIFICATION (PID)
  • Using a diagnostic scan tool, view the PCM Parameter Identification (PIDs).
  • With a manifold gauge set connected, compare the pressure readings of the manifold gauge set and the PCM Parameter Identification (PID) ACP_PRESS.

Are the pressure values of the manifold gauge set and the ACP_PRESS PCM PID within ± 103 kPa (15) psi?
Yes GO to M7
No DIAGNOSE the A/C pressure transducer. GO to Pinpoint Test A

M7 CHECK THE PCM (POWERTRAIN CONTROL MODULE) A/C (AIR CONDITIONING) REQUEST SIGNAL (AC_REQ) PID (PARAMETER IDENTIFICATION) WITH THE A/C (AIR CONDITIONING) OFF
  • Using a diagnostic scan tool, view PCM Parameter Identifications (PIDs).
  • Monitor the AC_REQ PID .
  • While in panel mode, release the A/C button (indicator off) on the HVAC controls.

Does the PID display No?
Yes GO to M10
No GO to M8

M8 CHECK THE PCM (POWERTRAIN CONTROL MODULE) A/C (AIR CONDITIONING) REQUEST SIGNAL (AC_REQ) PID (PARAMETER IDENTIFICATION) WITH FCIM (FRONT CONTROLS INTERFACE MODULE) DISCONNECTED
  • Ignition OFF.
  • Disconnect FCIM C2402A and C2402B .
  • Ignition ON.
  • Using a diagnostic scan tool, view PCM Parameter Identifications (PIDs).
  • Monitor the AC_REQ PID .

Does the PID display No?
Yes GO to M10
No GO to M9

M9 CHECK FOR CORRECT FCIM (FRONT CONTROLS INTERFACE MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all FCIM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect all FCIM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new FCIM .
REFER to: Front Controls Interface Module (FCIM) (415-00 Information and Entertainment System - General Information - Vehicles With: SYNC 4, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

M10 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all PCM connectors.
  • Repair:
    • corrosion (replace connector or terminals – clean module pins)
    • damaged or bent pins – replace terminals/pins
    • pushed-out pins – replace pins as necessary
  • Reconnect all PCM connectors. Make sure they seat and latch correctly.
  • Operate the system and verify the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern,
   Click here to access Guided Routine (PCM).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST N: B1A61:11, B1A61:15, B1A69:11, B1A69:15, B1A69:92

Refer to Wiring Diagrams Cell 55 for schematic and connector information.

Normal Operation and Fault Conditions

In-vehicle temperature and humidity sensor, REFER to: Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
FCIM B1A61:11 Cabin Temperature Sensor: Circuit Short To Ground Module senses lower than expected voltage on the in-vehicle temperature and humidity sensor feedback circuit, indicating a short to ground.
FCIM B1A61:15 Cabin Temperature Sensor: Circuit Short To Battery Or Open Module senses greater than expected voltage on the in-vehicle temperature and humidity sensor feedback circuit, indicating a short to voltage or an open circuit or sensor.
FCIM B1A69:11 Humidity Sensor: Circuit Short To Ground Module senses no voltage on the in-vehicle temperature and humidity sensor humidity input circuit, indicating a short to ground.
FCIM B1A69:15 Humidity Sensor: Circuit Short To Battery Or Open Module senses greater than expected voltage on the in-vehicle temperature and humidity sensor humidity input circuit, indicating a short to voltage or an open circuit or sensor.
FCIM B1A69:92 Humidity Sensor: Performance Or Incorrect Operation Measured frequency is out of range.

Possible Sources

  • Wiring, terminals or connectors
  • In-vehicle temperature and humidity sensor
  • FCIM

NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.

N1 CHECK THE IN-VEHICLE TEMPERATURE AND HUMIDITY SENSOR CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect FCIM C2402A and C2402B .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C910-1   Ground
      C910-2   Ground
      C910-3   Ground
      C910-4   Ground
      C910-5   Ground
      C910-6   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to N2

N2 CHECK THE IN-VEHICLE TEMPERATURE AND HUMIDITY SENSOR CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C910-1   Ground
      C910-2   Ground
      C910-3   Ground
      C910-4   Ground
      C910-5   Ground
      C910-6   Ground

Are the resistances greater than 10,000 ohms?
Yes GO to N3
No REPAIR the circuit.

N3 CHECK THE IN-VEHICLE TEMPERATURE AND HUMIDITY SENSOR CIRCUITS FOR AN OPEN
  • Disconnect In-vehicle temperature and humidity sensor C910 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C910-3   C2402A-3
      C910-5   C2402A-2

    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C910-1   C2402B-29
      C910-2   C2402B-27
      C910-4   C2402B-19
      C910-6   C2402B-9

Are the resistances less than 3 ohms?
Yes GO to N4
No REPAIR the circuit.

N4 CHECK THE IN-VEHICLE TEMPERATURE AND HUMIDITY SENSOR CIRCUITS FOR A SHORT TOGETHER
  • Disconnect Drivers side temperature door actuator C2091 .
  • Disconnect Passenger side temperature door actuator C2092 .
  • Disconnect Air inlet door actuator C289 .
  • Disconnect Air distribution door actuator C236 .
  • Disconnect Rear air distribution door actuator C3044 .
  • Disconnect Rear temperature door actuator C3004 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C910-1   C910-2
      C910-1   C910-3
      C910-1   C910-4
      C910-1   C910-5
      C910-1   C910-6
      C910-2   C910-3
      C910-2   C910-4
      C910-2   C910-5
      C910-2   C910-6
      C910-3   C910-4
      C910-3   C910-5
      C910-3   C910-6
      C910-4   C910-5
      C910-4   C910-6
      C910-5   C910-6

Are the resistances greater than 10,000 ohms?
Yes GO to N5
No REPAIR the circuit.

N5 CHECK FOR CORRECT IN-VEHICLE TEMPERATURE AND HUMIDITY SENSOR OPERATION
  • Ignition OFF.
  • Inspect the disconnected connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect all disconnected connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes INSTALL a new in-vehicle temperature and humidity sensor.
REFER to: In-Vehicle Temperature and Humidity Sensor (412-00 Climate Control System - General Information, Removal and Installation).
TEST the system for normal operation. If the concern is still present, GO to N6
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

N6 CHECK FOR CORRECT FCIM (FRONT CONTROLS INTERFACE MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all FCIM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect all FCIM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new FCIM .
REFER to: Front Controls Interface Module (FCIM) (415-00 Information and Entertainment System - General Information - Vehicles With: SYNC 4, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST O: B1A63:11, B1A63:15, B1A64:11, B1A64:15

Refer to Wiring Diagrams Cell 55 for schematic and connector information.

Normal Operation and Fault Conditions

Sunload Sensor, REFER to: Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
FCIM B1A63:11 Right Solar Sensor: Circuit Short To Ground Module senses lower than expected voltage on the RH sensor feedback circuit, indicating a short to ground.
FCIM B1A63:15 Right Solar Sensor: Circuit Short To Battery Or Open Module senses higher than expected voltage on the RH sensor feedback circuit, indicating a short to voltage or an open circuit or sensor.
FCIM B1A64:11 Left Solar Sensor: Circuit Short To Ground Module senses lower than expected voltage on the LH sensor feedback circuit, indicating a short to ground.
FCIM B1A64:15 Left Solar Sensor: Circuit Short To Battery Or Open Module senses higher than expected voltage on the LH sensor feedback circuit, indicating a short to voltage or an open circuit or sensor.

Possible Sources

  • Wiring, terminals or connectors
  • Sunload sensor
  • FCIM

NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.

O1 CHECK THE SUNLOAD SENSOR CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect Autolamp/sunload sensor C286 .
  • Disconnect FCIM C2402A and C2402B .
  • Disconnect BCM C2280B .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C286-1   Ground
      C286-2   Ground
      C286-3   Ground
      C286-4   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to O2

O2 CHECK THE SUNLOAD SENSOR CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C286-1   Ground
      C286-2   Ground
      C286-3   Ground
      C286-4   Ground

Are the resistances greater than 10,000 ohms?
Yes GO to O3
No REPAIR the circuit.

O3 CHECK THE SUNLOAD SENSOR SIGNAL CIRCUITS FOR AN OPEN
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C286-1   C2402B-22
      C286-3   C2402B-21

    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C286-2   C2280B-24
      C286-4   C2280B-22

Are the resistances less than 3 ohms?
Yes GO to O4
No REPAIR the circuit.

O4 CHECK THE SUNLOAD SENSOR SIGNAL CIRCUITS FOR A SHORT TO EACH OTHER
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C286-1   C286-2
      C286-1   C286-3
      C286-1   C286-4
      C286-2   C286-3
      C286-2   C286-4
      C286-3   C286-4

Are the resistances greater than 10,000 ohms?
Yes INSTALL a new sunload sensor.
REFER to: Sunload Sensor (412-00 Climate Control System - General Information, Removal and Installation).
TEST the system for normal operation. If the concern is still present, GO to O5
No REPAIR the circuit.

O5 CHECK FOR CORRECT FCIM (FRONT CONTROLS INTERFACE MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all FCIM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect all FCIM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new FCIM .
REFER to: Front Controls Interface Module (FCIM) (415-00 Information and Entertainment System - General Information - Vehicles With: SYNC 4, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST P: B1B71:11, B1B71:15

Refer to Wiring Diagrams Cell 55 for schematic and connector information.

Normal Operation and Fault Conditions

Evaporator Temperature Sensor, REFER to: Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
FCIM B1B71:11 Evaporator Temperature Sensor: Circuit Short To Ground Module senses lower than expected voltage on the sensor feedback circuit, indicating a short to ground.
FCIM B1B71:15 Evaporator Temperature Sensor: Circuit Short To Battery Or Open Module senses greater than expected voltage on the sensor feedback circuit, indicating a short to voltage or an open circuit or sensor.

Possible Sources

  • Wiring, terminals or connectors
  • Evaporator temperature sensor
  • FCIM

NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.

P1 COMPARE THE FCIM (FRONT CONTROLS INTERFACE MODULE) A/C EVAPORATOR TEMPERATURE (EVAP_TEMP) PARAMETER IDENTIFICATION TO THE PCM (POWERTRAIN CONTROL MODULE) AMBIENT AIR TEMPERATURE (AAT) PARAMETER IDENTIFICATION
  • Ignition OFF.
  • Allow the vehicle exterior and interior to stabilize to ambient temperature.
  • Ignition ON.
  • Using a diagnostic scan tool, view the PCM Parameter Identification (PIDs).
  • Monitor and record the PCM PARAMETER IDENTIFICATION AAT.
  • Using a diagnostic scan tool, view the FCIM Parameter Identification (PIDs).
  • Monitor and record the FCIM PARAMETER IDENTIFICATION EVAP_TEMP.

Are the temperature values similar [typically within 18ºC or (30ºF)] and stable?
Yes IGNORE the DTC and CONTINUE diagnosing other Diagnostic Trouble Codes (DTCs) or symptoms. GO to the DTC Chart: FCIM or Symptom Chart – Climate Control in this section.
No GO to P2

P2 CHECK THE EVAPORATOR TEMPERATURE SENSOR CIRCUITS FOR A SHORT TO VOLTAGE
  • Disconnect FCIM C2402A and C2402B .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402A-2   Ground
      C2402A-19   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to P3

P3 CHECK THE EVAPORATOR TEMPERATURE SENSOR CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402A-2   Ground
      C2402A-19   Ground

Are the resistances greater than 10,000 ohms?
Yes GO to P4
No REPAIR the circuit.

P4 CHECK THE EVAPORATOR TEMPERATURE SENSOR CIRCUITS FOR AN OPEN

NOTE: Access to the connector in the following step is difficult. Before carrying out this step, visually inspect the harness for obvious damage. If no damage is evident, proceed with the test.

  • Disconnect Evaporator temperature sensor C296 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402A-2   C296-1
      C2402A-19   C296-2

Are the resistances less than 3 ohms?
Yes GO to P5
No REPAIR the circuit.

P5 CHECK THE EVAPORATOR TEMPERATURE SENSOR CIRCUITS FOR A SHORT TOGETHER
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C296-1   C296-2

Is the resistance greater than 10,000 ohms?
Yes INSTALL a new evaporator temperature sensor.
REFER to: Evaporator Temperature Sensor (412-00 Climate Control System - General Information, Removal and Installation).
TEST the system for normal operation. If the concern is still present, GO to P6
No REPAIR the circuit.

P6 CHECK FOR CORRECT FCIM (FRONT CONTROLS INTERFACE MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all FCIM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect all FCIM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new FCIM .
REFER to: Front Controls Interface Module (FCIM) (415-00 Information and Entertainment System - General Information - Vehicles With: SYNC 4, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST Q: C1B14:11, C1B14:12

Refer to Wiring Diagrams Cell 55 for schematic and connector information.

Normal Operation and Fault Conditions

Reference voltage is supplied to the climate control actuators and one sensor from the FCIM on one common circuit and the signal returns to the FCIM on one common circuit. All components that share these two circuits are listed in this pinpoint test. Access to these components are difficult.

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
FCIM C1B14:11 Sensor Supply Voltage A: Circuit Short To Ground This DTC sets when the module senses less than 4.5 volts on the actuator voltage supply circuit, indicating a short to ground.
FCIM C1B14:12 Sensor Supply Voltage A: Circuit Short To Battery This DTC sets when the module senses greater than 5.5 volts on the actuator voltage supply circuit, indicating a short to voltage.

Possible Sources

  • Wiring, terminals or connectors
  • FCIM

NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.

Q1 CHECK THE FCIM (FRONT CONTROLS INTERFACE MODULE) DTCS
  • Ignition ON.
  • Using a diagnostic scan tool, perform FCIM self-test.

Is DTC C1B14:11 present?
Yes GO to Q2
No GO to Q5

Q2 CHECK THE REFERENCE VOLTAGE CIRCUIT FOR A SHORT TO GROUND
  • Ignition OFF.
  • Disconnect FCIM C2402A and C2402B .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402A-3   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to Q3
No REPAIR the circuit.

Q3 CHECK THE REFERENCE VOLTAGE CIRCUIT AND THE SIGNAL RETURN CIRCUIT FOR A SHORT TOGETHER
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402A-3   C2402A-2

Is the resistance greater than 200 ohms?
Yes GO to Q6
No GO to Q4

Q4 CHECK THE A/C (AIR CONDITIONING) COMPONENTS
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402A-3   C2402A-2
  • While measuring the resistance, disconnect the following components one at a time, in order. Stop disconnecting components if the measured resistance rises above 200 ohms.
    • Air distribution door actuator C236
    • Air inlet door actuator C289
    • Driver side temperature door actuator C2091
    • Passenger side temperature door actuator C2092
    • In-vehicle temperature and humidity sensor C910

Did the resistance rise above 200 ohms?
Yes INSTALL a new sensor or actuator (the last one to be disconnected). Refer to the appropriate section in Group 412 for the procedure. When installing an actuator, CONNECT the actuator electrical connector before the FCIM . This allows the actuator to be calibrated when the FCIM is connected.
No REPAIR the circuit.

Q5 CHECK THE REFERENCE VOLTAGE CIRCUIT FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect FCIM C2402A and C2402B .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402A-3   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to Q6

Q6 CHECK FOR CORRECT FCIM (FRONT CONTROLS INTERFACE MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all FCIM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect all FCIM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new FCIM .
REFER to: Front Controls Interface Module (FCIM) (415-00 Information and Entertainment System - General Information - Vehicles With: SYNC 4, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST R: P193E

Refer to Wiring Diagrams Cell 55 for schematic and connector information.

Normal Operation and Fault Conditions

When the HVAC control module determines it is necessary to activate the A/C compressor, either due to driver request or due to automatic climate control settings, a message is sent over the MS-CAN to the GWM . The GWM sends this message over the HS-CAN1 to the BCM and to the PCM .

An internal failure of the PCM , BCM , HVAC control module or GWM ; or a failure in the MS-CAN or HS-CAN1 causes the PCM to set a DTC . For a full list of the messages, the communication networks and the modules involved, REFER to: Controller Area Network (CAN) Module Communications Network - System Operation and Component Description (418-00A Controller Area Network (CAN) Module Communications Network, Description and Operation).

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
PCM P193E:00 A/C Clutch Request Signal: No Sub Type Information This DTC sets when the PCM does not receive the A/C enable request from the BCM .

Possible Sources

  • Network concerns
  • BCM
  • PCM
  • FCIM
R1 VERIFY THE CUSTOMER CONCERN
  • Ignition ON.
  • Verify there is an observable symptom present.

Is an observable symptom present?
Yes GO to R2
No The system is operating correctly at this time. The DTC may have been set due to high network traffic or an intermittent fault condition.

R2 CHECK THE COMMUNICATION NETWORK
  • Using a diagnostic scan tool, carry out the Network Test.

Do the BCM , PCM and the FCIM pass the Network Test?
Yes GO to R3
No DIAGNOSE the BCM , PCM or FCIM does not communicate with the diagnostic scan tool.

R3 CHECK THE PCM (POWERTRAIN CONTROL MODULE) A/C (AIR CONDITIONING) REQUEST SIGNAL (AC_REQ) PID (PARAMETER IDENTIFICATION)
  • Start the engine.
  • Using a diagnostic scan tool, monitor the PCM AC_REQ PID .
  • On the HVAC controls, select PANEL mode, then press the A/C button (indicator ON).

Does the AC_REQ PID display YES when the A/C button indicator is illuminated?
Yes GO to R7
No GO to R4

R4 CHECK THE FCIM (FRONT CONTROLS INTERFACE MODULE) A/C (AIR CONDITIONING) SWITCH (CC_SW_AC) PID (PARAMETER IDENTIFICATION)
  • Using a diagnostic scan tool, monitor the FCIM CC_SW_AC PID while pressing and releasing the A/C button.

Does the PID display Active when the A/C button indicator is illuminated?
Yes GO to R6
No GO to R5

R5 CHECK FOR CORRECT FCIM (FRONT CONTROLS INTERFACE MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all FCIM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect all FCIM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new FCIM .
REFER to: Front Controls Interface Module (FCIM) (415-00 Information and Entertainment System - General Information - Vehicles With: SYNC 4, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

R6 VERIFY CORRECT BCM (BODY CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all BCM electrical connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect all BCM electrical connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new BCM .
REFER to: Body Control Module (BCM) (419-10 Multifunction Electronic Modules, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

R7 VERIFY CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all PCM electrical connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect all PCM electrical connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern,
   Click here to access Guided Routine (PCM).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST S: P2600:00, P2601:00, P2602:00, P2603:00

Refer to Wiring Diagrams Cell 55 for schematic and connector information.

Normal Operation and Fault Conditions

Cabin Heater Coolant Pump, REFER to: Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
PCM P2600:00 Coolant Pump 'A' Control Circuit/Open: No Sub Type Information This DTC sets when the PCM senses an open on the cabin heater coolant pump circuits.
PCM P2601:00 Coolant Pump 'A' Control Circuit Performance/Stuck Off: No Sub Type Information
  • This DTC sets when the PCM senses any of the following conditions:
  • Dry-Run leads to cabin heater coolant pump running without resistance
  • Over Temperature
  • Over/Under Voltage
  • Impeller Stall
  • Impeller Speed below minimum speed
  • Internal Error
  • Pump communication signal unrecognized
PCM P2602:00 Coolant Pump 'A' Control Circuit Low: No Sub Type Information This DTC sets when the PCM senses low voltage on the PWM circuit when commanding it, indicating a short to ground to the cabin heater coolant pump.
PCM P2603:00 Coolant Pump 'A' Control Circuit High: No Sub Type Information This DTC sets when the PCM senses high voltage on the PWM circuit when commanding it, indicating an open circuit to the cabin heater coolant pump.

Possible Sources

  • Wiring, terminals or connectors
  • Low coolant or air in the coolant system
  • Cabin heater coolant pump
  • PCM

Visual Inspection and Pre-checks

  • Make sure BJB fuse 8 (20A) is OK.
S1 CHECK THE COOLANT LEVEL

NOTE: Allow the engine drivetrain to cool before checking the coolant level.

  • Make sure that the vehicle is on a level surface.
  • Make sure that the steering wheel is set to the straight ahead position.
  • Ignition OFF.
  • Visually inspect the engine coolant level at the degas bottle.

Is the coolant level within specifications?
Yes GO to S2
No DIAGNOSE the low coolant condition.
REFER to: Engine Cooling (303-03 Engine Cooling - 3.5L EcoBoost (272kW/370PS), Diagnosis and Testing).

S2 CHECK FOR AND CLEAR PCM (POWERTRAIN CONTROL MODULE) DIAGNOSTIC TROUBLE CODES (DTCS) AND COMMAND THE CABIN HEATER COOLANT PUMP ON
  • Ignition ON.
  • Using a diagnostic scan tool, CARRY OUT the PCM self-test. Record the PCM Diagnostic Trouble Codes (DTCs). CLEAR all PCM Diagnostic Trouble Codes (DTCs).
  • Using the diagnostic scan tool, active command the cabin heater coolant pump on and allow it to run for a minimum of 5 minutes and monitor the status of the cabin heater coolant pump status PID . Confirm if the cabin heater coolant pump is running by feeling or hearing the pump for vibration.
  • Access the  PCM  and control the  COOLANT_PMP_A  PID

  • Access the  PCM  and monitor the  COOLPMP_A_STAT  PID


Is DTC P2600, P2601, P2602 or P2603 received or is the coolant pump not running?
Yes GO to S3
No GO to S6

S3 CHECK THE CABIN HEATER COOLANT PUMP CIRCUITS FOR A SHORT TO VOLTAGE
  • Disconnect BJB Fuse 8 (20A).
  • Disconnect PCM C175E .
  • Disconnect Cabin heater coolant pump C163 .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C163-2   Ground
      C163-3   Ground

Is there any voltage present?
Yes REPAIR the circuit.
No GO to S4

S4 CHECK THE CABIN HEATER COOLANT PUMP CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C163-2   Ground
      C163-3   Ground

Are the resistances greater than 10,000 ohms?
Yes GO to S5
No REPAIR the circuit.

S5 CHECK THE CABIN HEATER COOLANT PUMP CIRCUITS FOR AN OPEN
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C163-1   Ground

    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C163-2 BJB fuse 8 (20A) cavity, component side

    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C163-3   C175E-16

Are the resistances less than 3 ohms?
Yes GO to S6
No REPAIR the circuit.

S6 CHECK FOR CORRECT CABIN HEATER COOLANT PUMP OPERATION
  • Ignition OFF.
  • Disconnect Cabin heater coolant pump C163 .
  • Repair:
    • corrosion (replace connector or terminals – clean module pins)
    • damaged or bent pins – replace terminals/pins
    • pushed-out pins – replace pins as necessary
  • Connect all disconnected connectors. Make sure they seat and latch correctly.
  • Ignition ON.
  • Using a diagnostic scan tool, CLEAR all PCM Diagnostic Trouble Codes (DTCs) and CARRY OUT the PCM self-test.
  • Using the diagnostic scan tool, active command the cabin heater coolant pump on and allow it to run for a minimum of 5 minutes and monitor the status of the cabin heater coolant pump status PID . Confirm if the cabin heater coolant pump is running by feeling or hearing the pump for vibration.
  • Access the  PCM  and control the  COOLANT_PMP_A  PID

  • Access the  PCM  and monitor the  COOLPMP_A_STAT  PID


Does the cabin heater coolant pump run?
Yes If the cabin heater coolant pump runs for 10 seconds on and 10 seconds off for the first 2 minutes, and tries to restart every 10 seconds, BLEED the air from the coolant system.
REFER to: Engine Cooling System Draining, Vacuum Filling and Bleeding (303-03 Engine Cooling - 3.5L EcoBoost (272kW/370PS), General Procedures). If the cabin heater coolant pump runs continuously, the system is operating correctly at this time. The concern may have been caused by pump connections. ADDRESS the root cause of any connector or pin issues.
No INSTALL a new cabin heater coolant pump.
REFER to: Cabin Heater Coolant Pump (412-00 Climate Control System - General Information, Removal and Installation). CLEAR all Diagnostic Trouble Codes (DTCs). CARRY OUT the PCM self-test. TEST the system for normal operation. If the concern is still present, GO to S7

S7 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect the PCM connectors.
  • Repair:
    • corrosion (replace connector or terminals – clean module pins)
    • damaged or bent pins – replace terminals/pins
    • pushed-out pins – replace pins as necessary
  • Connect the PCM connectors. Make sure they seat and latch correctly.
  • Operate the system and verify the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern,
   Click here to access Guided Routine (PCM).
No The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST T: B10BA:12, B10BA:14 THE REAR BLOWER MOTOR IS INOPERATIVE

Refer to Wiring Diagrams Cell 52 for schematic and connector information.

Normal Operation and Fault Conditions

Voltage is supplied to the rear blower motor relay switched contact and the relay coil from the BJB . The relay coil control circuit is internal to the BJB and voltage is delivered to the rear blower motor speed control. Power and ground for the rear blower motor is provided by the rear blower motor speed control. The FCIM sends a PWM signal to the rear blower motor speed control to control the rear blower speed. The rear blower motor relay is a non serviceable part of the printed circuit board on the BJB .

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
FCIM B10BA:12 Rear Blower Control: Circuit Short To Battery This DTC sets when the module senses high voltage on the rear blower motor control PWM circuit, indicating a short directly to voltage. The rear blower motor is inoperative.
FCIM B10BA:14 Rear Blower Control: Circuit Short To Ground Or Open This DTC sets when the module senses no voltage on the rear blower motor control PWM circuit, indicating a short directly to ground or an open circuit. The rear blower motor runs at full speed if the circuit is shorted to ground. The rear blower motor is inoperative if the circuit is open.

Possible Sources

  • Network concerns
  • Wiring, terminals or connectors
  • Rear blower motor speed control
  • FCIM

Visual Inspection and Pre-checks

  • Inspect BJB fuse 88 (40A)

NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.

T1 CHECK THE REAR BLOWER MOTOR SPEED CONTROL PWM (PULSE WIDTH MODULATION) CIRCUIT FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect FCIM C2402A, C2402B and C2402C .
  • Disconnect Rear blower motor speed control C4343A .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402C-18   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to T2

T2 CHECK THE REAR BLOWER MOTOR SPEED CONTROL CIRCUITS FOR AN OPEN
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C4343A-3   C2402C-18
      C4343A-5   Ground

    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C4343A-6 BJB fuse 88 (40A) socket (component side)

Are the resistances less than 3 ohms?
Yes GO to T3
No REPAIR the circuit.

T3 CHECK THE REAR BLOWER MOTOR SPEED CONTROL CIRCUITS FOR A SHORT TOGETHER
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C4343A-3   C4343A-5
      C4343A-3   C4343A-6
      C4343A-5   C4343A-6

Are the resistances greater than 10,000 ohms?
Yes GO to T4
No REPAIR the circuits.

T4 CHECK THE OUTPUTS TO THE REAR BLOWER MOTOR

NOTE: The following step uses a test lamp to simulate normal circuit loads. Use only a Rotunda Test Lamp (SGT27000) or 250-300mA incandescent bulb test lamp. To avoid connector terminal damage, use the Rotunda Flex Probe kit for the test lamp probe connection to the vehicle. Do not use the test lamp probe directly on any connector.

  • Connect Rear blower motor speed control C4343A .
  • Connect FCIM C2402A, C2402B and C2402C .
  • Disconnect Rear blower motor C4334 .
  • Connect:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C4334-2   C4334-1
  • Ignition ON.
  • On the HVAC controls, select PANEL and select the highest blower motor setting.

Does the test lamp illuminate?
Yes INSTALL a new rear blower motor.
REFER to: Rear Blower Motor (412-02 Rear Climate Control, Removal and Installation).
No GO to T5

T5 CHECK THE CIRCUITS TO THE REAR BLOWER MOTOR FOR AN OPEN
  • Ignition OFF.
  • Disconnect Rear blower motor speed control C4343B .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C4343B-1   C4334-2
      C4343B-2   C4334-1

Are the resistances less than 3 ohms?
Yes GO to T6
No REPAIR the circuit in question.

T6 CHECK THE CIRCUITS TO THE REAR BLOWER MOTOR FOR A SHORT TOGETHER
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C4334-1   C4334-2

Is the resistance greater than 10,000 ohms?
Yes INSTALL a new rear blower motor speed control.
REFER to: Rear Blower Motor Speed Control (412-02 Rear Climate Control, Removal and Installation).
TEST the system for normal operation. If the concern is still present, GO to T7
No REPAIR the circuits.

T7 CHECK FOR CORRECT FRONT CONTROLS INTERFACE MODULE (FCIM) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all FCIM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect all FCIM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new FCIM .
REFER to: Front Controls Interface Module (FCIM) (415-00 Information and Entertainment System - General Information - Vehicles With: SYNC 4, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST U: THE REAR BLOWER MOTOR DOES NOT OPERATE CORRECTLY

Refer to Wiring Diagrams Cell 52 for schematic and connector information.

Normal Operation and Fault Conditions

Voltage is supplied to the rear blower motor relay switched contact and the relay coil from the BJB . The relay coil control circuit is internal to the BJB and voltage is delivered to the rear blower motor speed control. Power and ground for the rear blower motor is provided by the rear blower motor speed control. The FCIM sends a PWM signal to the rear blower motor speed control to control the rear blower speed. The rear blower motor relay is a non serviceable part of the printed circuit board on the BJB .

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
FCIM B10BA:14 Rear Blower Control: Circuit Short To Ground Or Open This DTC sets when the module senses no voltage on the rear blower motor control PWM circuit, indicating a short directly to ground or an open circuit. The rear blower motor runs at full speed if the circuit is shorted to ground. The rear blower motor is inoperative if the circuit is open.

Possible Sources

  • Network concerns
  • Wiring, terminals or connectors
  • Rear blower motor speed control
  • FCIM

Visual Inspection and Pre-checks

  • Inspect BJB fuse 88 (40A)

NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.

U1 VERIFY THE REAR BLOWER MOTOR OPERATION
  • Ignition ON.
  • Select panel on the HVAC controls. Adjust the rear blower motor setting to the minimum and maximum settings, observing the rear blower motor operation in each setting.

Does the rear blower motor operate at any setting?
Yes GO to U2
No GO to Pinpoint Test T

U2 CHECK THE REAR BLOWER MOTOR SPEED CONTROL PWM (PULSE WIDTH MODULATION) CIRCUIT FOR A SHORT TO GROUND
  • Ignition OFF.
  • Disconnect FCIM C2402A, C2402B and C2402C .
  • Disconnect Rear blower motor speed control C4343A .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C4343A-3   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to U3
No REPAIR the circuit.

U3 CHECK THE REAR BLOWER MOTOR SPEED CONTROL VOLTAGE SUPPLY CIRCUIT FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect BJB fuse 88 (40A).
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C4343A-6   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to U4

U4 CHECK THE REAR BLOWER MOTOR VOLTAGE CIRCUIT FOR A SHORT TO VOLTAGE
  • Disconnect Rear blower motor speed control C4343B .
  • Disconnect Rear blower motor C4334 .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C4334-2   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to U5

U5 CHECK FOR CORRECT REAR BLOWER MOTOR SPEED CONTROL OPERATION
  • Ignition OFF.
  • Disconnect and inspect the rear blower motor control module connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the rear blower motor speed control connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes INSTALL a new rear blower motor speed control.
REFER to: Rear Blower Motor Speed Control (412-02 Rear Climate Control, Removal and Installation).
TEST the system for normal operation. If the concern is still present, GO to U6
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

U6 CHECK FOR CORRECT FCIM (FRONT CONTROLS INTERFACE MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all FCIM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect all FCIM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new FCIM .
REFER to: Front Controls Interface Module (FCIM) (415-00 Information and Entertainment System - General Information - Vehicles With: SYNC 4, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST V: B11E4:07, B11E4:11, B11E4:12, B11E4:13, B1B7D:11, B1B7D:15 INCORRECT OR ERRATIC DIRECTION OF AIRFLOW FROM REAR OUTLETS

Refer to Wiring Diagrams Cell 52 for schematic and connector information.

Normal Operation and Fault Conditions

To rotate the rear air distribution door actuator, the FCIM supplies voltage and ground to the rear air distribution door actuator through the door actuator motor circuits. To reverse the air distribution door actuator rotation, the FCIM reverses the voltage and ground circuits. The rear air distribution door actuator feedback resistors are supplied a ground from the FCIM by the actuator return circuits and a 5-volt reference voltage on the actuator reference circuits. The FCIM uses the actuator feedback resistor wiper arm position and the voltage on the rear air distribution door actuator feedback circuits to determine the rear air distribution door actuator position.

During an actuator calibration cycle, the FCIM drives the rear air distribution door until the door reaches both internal stops in the FCIM case. If the rear air distribution door is temporarily obstructed or binding during a calibration cycle, the FCIM may interpret this as the actual end of travel for the door. When this condition occurs and the FCIM commands the actuator to its end of travel, the airflow may not be from the expected outlets.

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
FCIM B11E4:07 Rear Air Distribution Damper Motor: Mechanical Failures Module senses the actuator motor control is awake, no actuator drive, stall before achieving target position within 15 seconds.
FCIM B11E4:11 Rear Air Distribution Damper Motor: Circuit Short To Ground Module senses lower than expected voltage on an actuator motor circuit when voltage is applied to drive the motor, indicating a short to ground. The motor can move only in one direction.
FCIM B11E4:12 Rear Air Distribution Damper Motor: Circuit Short To Battery Module senses higher than expected voltage on the actuator motor circuit when ground is applied to drive the motor, indicating a short to voltage. The motor can move only in one direction.
FCIM B11E4:13 Rear Air Distribution Damper Motor: Circuit Open Module senses no voltage on the actuator motor circuit when ground is applied to drive the motor, indicating an open circuit. The motor cannot move.
FCIM B1B7D:11 Rear Air Distribution Actuator: Circuit Short To Ground Module senses excessive voltage drop on the actuator reference voltage circuit, indicating a short directly to ground.
FCIM B1B7D:15 Rear Air Distribution Actuator: Circuit Short To Battery Or Open Module senses no voltage drop on the actuator reference voltage circuit, indicating a short directly to voltage or an open circuit or component.

Possible Sources

  • Wiring, terminals or connectors
  • Rear air distribution door actuator
  • Rear air distribution door binding or stuck
  • FCIM

NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.

V1 CHECK THE REAR AIR DISTRIBUTION DOOR ACTUATOR CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect FCIM C2402A, C2402B and C2402C .
  • Disconnect Rear air distribution door actuator C3044 .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C3044-1   Ground
      C3044-2   Ground
      C3044-3   Ground
      C3044-4   Ground
      C3044-6   Ground

Is there any voltage present?
Yes REPAIR the circuit.
No GO to V2

V2 CHECK THE REAR AIR DISTRIBUTION DOOR ACTUATOR CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C3044-1   Ground
      C3044-2   Ground
      C3044-3   Ground
      C3044-4   Ground
      C3044-6   Ground

Are the resistances greater than 10,000 ohms?
Yes GO to V3
No REPAIR the circuit.

V3 CHECK THE REAR AIR DISTRIBUTION DOOR ACTUATOR CIRCUITS FOR AN OPEN
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C3044-1   C2402C-16
      C3044-4   C2402C-8
      C3044-6   C2402C-15

    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C3044-2   C2402A-2
      C3044-3   C2402A-3

Are the resistances less than 3 ohms?
Yes GO to V4
No REPAIR the circuit.

V4 CHECK THE REAR AIR DISTRIBUTION DOOR ACTUATOR CIRCUITS FOR A SHORT TOGETHER
  • Disconnect Air inlet door actuator C289 .
  • Disconnect In-vehicle temperature and humidity sensor C910 .
  • Disconnect Drivers side temperature door actuator C2091 .
  • Disconnect Passenger side temperature door actuator C2092 .
  • Disconnect Rear temperature door actuator C3004 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C3044-1   C3044-2
      C3044-1   C3044-3
      C3044-1   C3044-4
      C3044-1   C3044-6
      C3044-2   C3044-3
      C3044-2   C3044-4
      C3044-2   C3044-6
      C3044-3   C3044-4
      C3044-3   C3044-6
      C3044-4   C3044-6

Are the resistances greater than 10,000 ohms?
Yes INSTALL a new rear air distribution door actuator,
REFER to: Rear Air Distribution Door Actuator (412-02 Rear Climate Control, Removal and Installation).
TEST the system for normal operation. If the concern is still present, GO to V5
No REPAIR the circuit.

V5 CHECK FOR CORRECT FCIM (FRONT CONTROLS INTERFACE MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all the FCIM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect all FCIM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new FCIM .
REFER to: Front Controls Interface Module (FCIM) (415-00 Information and Entertainment System - General Information - Vehicles With: SYNC 4, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST W: B10B7:11, B10B7:15, B11E3:07, B11E3:11, B11E3:12, B11E3:13 THE REAR TEMPERATURE CONTROL IS INOPERATIVE OR DOES NOT OPERATE CORRECTLY

Refer to Wiring Diagrams Cell 52 for schematic and connector information.

Normal Operation and Fault Conditions

To rotate the rear temperature door actuator, the FCIM supplies voltage and ground to the rear temperature door actuator through the door actuator motor circuits. To reverse the rear temperature door actuator rotation, the FCIM reverses the voltage and ground circuits. The rear temperature door actuator feedback resistors are supplied a ground from the FCIM by the actuator return circuits and a 5-volt reference voltage on the actuator reference circuits. The FCIM uses the actuator feedback resistor wiper arm position and the voltage on the rear temperature door actuator feedback circuits to determine the rear temperature door actuator position.

During an actuator calibration cycle, the FCIM drives the rear temperature door until the door reaches both internal stops in the FCIM case. If the rear temperature door is temporarily obstructed or binding during a calibration cycle, the FCIM may interpret this as the actual end of travel for the door. When this condition occurs and the FCIM commands the actuator to its end of travel, the temperature may not be as requested.

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
FCIM B10B7:11 Rear Air Discharge Temperature: Circuit Short To Ground Module senses less than 1 volt on the actuator feedback circuit, indicating a short to ground.
FCIM B10B7:15 Rear Air Discharge Temperature: Circuit Short To Battery Or Open Module senses higher than 5 volts on the actuator feedback circuit, indicating a short to voltage or an open circuit or sensor.
FCIM B11E3:07 Rear HVAC Damper Motor: Mechanical Failures Module senses the actuator motor control is awake, no actuator drive, stall before achieving target position within 15 seconds.
FCIM B11E3:11 Rear HVAC Damper Motor: Circuit Short To Ground Module senses lower than expected voltage on an actuator motor circuit when voltage is applied to drive the motor, indicating a short to ground. The motor can move only in one direction.
FCIM B11E3:12 Rear HVAC Damper Motor: Circuit Short To Battery Module senses higher than expected voltage on the actuator motor circuit when ground is applied to drive the motor, indicating a short to voltage. The motor can move only in one direction.
FCIM B11E3:13 Rear HVAC Damper Motor: Circuit Open Module senses no voltage on the actuator motor circuit when ground is applied to drive the motor, indicating an open circuit. The motor cannot move.

Possible Sources

  • Wiring, terminals or connectors
  • Rear temperature door actuator
  • Rear temperature door binding or stuck
  • FCIM

NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.

W1 CHECK THE REAR TEMPERATURE DOOR ACTUATOR CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect FCIM C2402A, C2402B and C2402C .
  • Disconnect Rear temperature door actuator C3004 .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C3004-1   Ground
      C3004-2   Ground
      C3004-3   Ground
      C3004-4   Ground
      C3004-6   Ground

Is there any voltage present?
Yes REPAIR the circuit.
No GO to W2

W2 CHECK THE REAR TEMPERATURE DOOR ACTUATOR CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C3004-1   Ground
      C3004-2   Ground
      C3004-3   Ground
      C3004-4   Ground
      C3004-6   Ground

Are the resistances greater than 10,000 ohms?
Yes GO to W3
No REPAIR the circuit.

W3 CHECK THE REAR TEMPERATURE DOOR ACTUATOR CIRCUITS FOR AN OPEN
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C3004-1   C2402C-12
      C3004-4   C2402C-6
      C3004-6   C2402C-11

    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C3004-2   C2402A-2
      C3004-3   C2402A-3

Are the resistances less than 3 ohms?
Yes GO to W4
No REPAIR the circuit.

W4 CHECK THE REAR TEMPERATURE DOOR ACTUATOR CIRCUITS FOR A SHORT TOGETHER
  • Disconnect Air inlet door actuator C289 .
  • Disconnect In-vehicle temperature and humidity sensor C910 .
  • Disconnect Drivers side temperature door actuator C2091 .
  • Disconnect Passenger side temperature door actuator C2092 .
  • Disconnect Rear air distribution door actuator C3044 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C3004-1   C3004-2
      C3004-1   C3004-3
      C3004-1   C3004-4
      C3004-1   C3004-6
      C3004-2   C3004-3
      C3004-2   C3004-4
      C3004-2   C3004-6
      C3004-3   C3004-4
      C3004-3   C3004-6
      C3004-4   C3004-6

Are the resistances greater than 10,000 ohms?
Yes INSTALL a new rear temperature door actuator,
REFER to: Rear Temperature Door Actuator (412-02 Rear Climate Control, Removal and Installation).
CLEAR Diagnostic Trouble Codes (DTCs) and TEST the system for normal operation. If the concern is still present, GO to W5
No REPAIR the circuit.

W5 CHECK FOR CORRECT FCIM (FRONT CONTROLS INTERFACE MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all the FCIM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect all FCIM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new FCIM .
REFER to: Front Controls Interface Module (FCIM) (415-00 Information and Entertainment System - General Information - Vehicles With: SYNC 4, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST X: B14D3:11, B14D3:15, B14D4:11, B14D4:15

Refer to Wiring Diagrams Cell 52 for schematic and connector information.

Normal Operation and Fault Conditions

For Rear (Panel) Air Discharge Temperature Sensor or Rear Footwell (Floor) Air Discharge Temperature Sensor information, REFER to: Rear Climate Control - System Operation and Component Description (412-02 Rear Climate Control, Description and Operation).

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
FCIM B14D3:11 Left Rear Panel Discharge Sensor: Circuit Short To Ground Module senses erratic voltages from the rear panel air discharge temperature sensor.
FCIM B14D3:15 Left Rear Panel Discharge Sensor: Circuit Short To Battery Or Open Module senses erratic voltages from the rear panel air discharge temperature sensor.
FCIM B14D4:11 Left Rear Floor Discharge Sensor: Circuit Short To Ground Module senses erratic voltages from the rear floor air discharge temperature sensor.
FCIM B14D4:15 Left Rear Floor Discharge Sensor: Circuit Short To Battery Or Open Module senses erratic voltages from the rear floor air discharge temperature sensor.

Possible Sources

  • Wiring, terminals or connectors
  • Rear (Panel) Air Discharge Temperature Sensor
  • Rear Footwell (Floor) Air Discharge Temperature Sensor
  • FCIM

NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.

X1 CHECK THE REAR AIR DISCHARGE TEMPERATURE SENSOR AND REAR FOOTWELL AIR DISCHARGE TEMPERATURE SENSOR CIRCUITS FOR A SHORT TO VOLTAGE
  • Ignition OFF.
  • Disconnect FCIM C2402A, C2402B and C2402C .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402C-1   Ground
      C2402C-2   Ground

Is there any voltage present?
Yes REPAIR the circuit.
No GO to X2

X2 CHECK THE REAR AIR DISCHARGE TEMPERATURE SENSOR AND REAR FOOTWELL AIR DISCHARGE TEMPERATURE SENSOR CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402C-1   Ground
      C2402C-2   Ground

Are the resistances greater than 10,000 ohms?
Yes GO to X3
No REPAIR the circuit.

X3 CHECK THE REAR AIR DISCHARGE TEMPERATURE SENSOR AND REAR FOOTWELL AIR DISCHARGE TEMPERATURE SENSOR CIRCUITS FOR AN OPEN
  • Disconnect Rear Air Discharge Temperature Sensor C3560 .
  • Disconnect Rear Footwell (Floor) Air Discharge Temperature Sensor C3561 .
  • Measure:
    Click to display connectors

      Rear Air Discharge Temperature Sensor


    Positive Lead Measurement / Action Negative Lead
      C2402A-2   C3560-3

    Click to display connectors

      Rear Air Discharge Temperature Sensor


    Positive Lead Measurement / Action Negative Lead
      C2402C-1   C3560-1

    Click to display connectors

      Rear Footwell (Floor) Air Discharge Temperature Sensor


    Positive Lead Measurement / Action Negative Lead
      C2402A-2   C3561-3

    Click to display connectors

      Rear Footwell (Floor) Air Discharge Temperature Sensor


    Positive Lead Measurement / Action Negative Lead
      C2402C-2   C3561-1

Are the resistances less than 3 ohms?
Yes INSTALL a new Rear Air Discharge Temperature Sensor or a new Rear Footwell Air Discharge Temperature Sensor.
REFER to: Rear Air Discharge Temperature Sensor (412-02 Rear Climate Control, Removal and Installation).
REFER to: Rear Footwell Air Discharge Temperature Sensor (412-02 Rear Climate Control, Removal and Installation).
CLEAR Diagnostic Trouble Codes (DTCs) and TEST the system for normal operation. If the concern is still present, GO to X4
No REPAIR the circuit.

X4 CHECK FOR CORRECT FCIM (FRONT CONTROLS INTERFACE MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all the FCIM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect all FCIM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new FCIM .
REFER to: Front Controls Interface Module (FCIM) (415-00 Information and Entertainment System - General Information - Vehicles With: SYNC 4, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST Y: B1379:11, B1379:15

Refer to Wiring Diagrams Cell 52 for schematic and connector information.

Normal Operation and Fault Conditions

The rear temperature sensor contains a thermistor. The sensor varies its resistance with the temperature. As the temperature rises, the resistance falls. As the temperature falls, the resistance rises.

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
FCIM B1379:11 Rear Cabin Temperature Sensor: Circuit Short To Ground Module senses low voltages from the rear cabin temperature sensor.
FCIM B1379:15 Rear Cabin Temperature Sensor: Circuit Short To Battery Or Open Module senses no voltage from the rear cabin temperature sensor.

Possible Sources

  • Wiring, terminals or connectors
  • Rear temperature sensor
  • FCIM
Y1 CHECK THE REAR TEMPERATURE SENSOR CIRCUITS FOR A SHORT TO VOLTAGE

NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.

  • Ignition OFF.
  • Disconnect FCIM C2402A, C2402B and C2402C .
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402C-5   Ground
      C2402C-7   Ground
      C2402C-19   Ground

    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402A-2   Ground

Is any voltage present?
Yes REPAIR the circuit.
No GO to Y2

Y2 CHECK THE REAR TEMPERATURE SENSOR CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402C-5   Ground
      C2402C-7   Ground
      C2402C-19   Ground

    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402A-2   Ground

Are the resistances greater than 10,000 ohms?
Yes GO to Y3
No REPAIR the circuit.

Y3 CHECK THE REAR TEMPERATURE SENSOR CIRCUITS FOR AN OPEN
  • Disconnect Rear temperature sensor C927 .
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402C-5   C927-3
      C2402C-7   C927-4
      C2402C-19   C927-1

    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C2402A-2   C927-2

Are the resistances less than 3 ohms?
Yes GO to Y4
No REPAIR the circuit.

Y4 CHECK THE REAR TEMPERATURE SENSOR CIRCUITS FOR A SHORT TOGETHER
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C927-1   C927-2
      C927-1   C927-3
      C927-1   C927-4
      C927-2   C927-3
      C927-2   C927-4
      C927-3   C927-4

Are the resistances greater than 10,000 ohms?
Yes INSTALL a new rear temperature sensor.
REFER to: Rear Temperature Sensor (412-02 Rear Climate Control, Removal and Installation).
TEST the system for normal operation. If the concern is still present, GO to Y5
No REPAIR the circuit.

Y5 CHECK FOR CORRECT FCIM (FRONT CONTROLS INTERFACE MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all theFCIM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the FCIM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new FCIM .
REFER to: Front Controls Interface Module (FCIM) (415-00 Information and Entertainment System - General Information - Vehicles With: SYNC 4, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST Z: B102E:11, B102E:15, B102E:92

Refer to Wiring Diagrams Cell 55 for schematic and connector information.

Normal Operation and Fault Conditions

Ambient air quality sensor, REFER to: Climate Control System - System Operation and Component Description (412-00 Climate Control System - General Information, Description and Operation).

DTC Fault Trigger Conditions

DTC Description Fault Trigger Condition
FCIM B102E:11 Air Quality Sensor: Circuit Short To Ground Module senses lower than expected voltage on the sensor feedback circuit, indicating a short to ground.
FCIM B102E:15 Air Quality Sensor: Circuit Short To Battery Or Open Module senses greater than expected voltage on the sensor feedback circuit, indicating a short to voltage or an open circuit or sensor.
FCIM B102E:92 Air Quality Sensor: Performance Or Incorrect Operation Module senses erratic voltages from the sensor.

Possible Sources

  • Wiring, terminals or connectors
  • Ambient air quality sensor
  • FCIM

Visual Inspection and Pre-checks

  • Make sure BJB fuse 25 (10A) is OK

NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may cause damage to the connector.

Z1 CHECK THE AMBIENT AIR QUALITY SENSOR CIRCUITS FOR A SHORT TO VOLTAGE
  • Disconnect FCIM C2402A and C2402B .
  • Disconnect Ambient air quality sensor C1744 .
  • Disconnect BJB fuse 25 (10A).
  • Ignition ON.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C1744-1   Ground
      C1744-3   Ground

Is any voltage present?
Yes REPAIR the circuit in question.
No GO to Z2

Z2 CHECK THE AMBIENT AIR QUALITY SENSOR CIRCUITS FOR A SHORT TO GROUND
  • Ignition OFF.
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C1744-1   Ground
      C1744-3   Ground

Is the resistance greater than 10,000 ohms?
Yes GO to Z3
No REPAIR the circuit in question.

Z3 CHECK THE AMBIENT AIR QUALITY SENSOR CIRCUITS FOR AN OPEN
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C1744-1 BJB fuse 25 (10A) socket

    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C1744-2   Ground

    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C1744-3   C2402A-15

Are the resistances less than 3 ohms?
Yes GO to Z4
No REPAIR the circuit in question.

Z4 CHECK THE AMBIENT AIR QUALITY SENSOR CIRCUITS FOR A SHORT TOGETHER
  • Measure:
    Click to display connectors
    Positive Lead Measurement / Action Negative Lead
      C1744-1   C1744-2
      C1744-1   C1744-3
      C1744-2   C1744-3

Are the resistances greater than 10,000 ohms?
Yes INSTALL a new ambient air quality sensor. Refer to the appropriate Remove and Install procedure in Group 412-00.
TEST the system for normal operation. If the concern is still present, GO to Z5
No REPAIR the circuits.

Z5 CHECK FOR CORRECT FCIM (FRONT CONTROLS INTERFACE MODULE) OPERATION
  • Ignition OFF.
  • Disconnect and inspect all theFCIM connectors.
  • Repair:
    • corrosion (install new connector or terminals – clean module pins)
    • damaged or bent pins – install new terminals/pins
    • pushed-out pins – install new pins as necessary
  • Reconnect the FCIM connectors. Make sure they seat and latch correctly.
  • Operate the system and determine if the concern is still present.

Is the concern still present?
Yes CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new FCIM .
CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA . If a service article exists for this concern, DISCONTINUE this test and FOLLOW the service article instructions. If no service articles address this concern, INSTALL a new FCIM .
REFER to: Front Controls Interface Module (FCIM) (415-00 Information and Entertainment System - General Information - Vehicles With: SYNC 4, Removal and Installation).
No The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST AA: THE A/C (AIR CONDITIONING) COMPRESSOR RELIEF VALVE DISCHARGING

Normal Operation and Fault Conditions

The A/C pressure relief valve normal open pressure is 3,447-4,137 kPa (500-600 psi).

Possible Sources

  • High system pressure
  • A/C pressure relief valve
AA1 DIAGNOSE THE A/C (AIR CONDITIONING) COMPRESSOR RELIEF VALVE
  • Start the engine.
  • On the HVAC controls, set the temperature to full cold, select PANEL and select the A/C button (indicator on).
  • Using the appropriate manifold gauge set, check the A/C high side system pressure.

Is the high side system pressure above the A/C pressure relief valve open pressure [3,447-4,137 kPa (500-600 psi)]?
Yes REPAIR the A/C system for a restriction.
REFER to: Refrigerant System Tests - 3.5L EcoBoost (272kW/370PS) (412-00 Climate Control System - General Information, General Procedures).
No INSTALL a new A/C compressor.
REFER to: Air Conditioning (A/C) Compressor (412-00 Climate Control System - General Information, Removal and Installation).

PINPOINT TEST AB: INSUFFICIENT AIR CONDITIONING (A/C) COOLING

Possible Sources

  • Improper A/C system refrigerant charge
  • Temperature door actuator
AB1 CHECK THE AIR CONDITIONING (A/C) SYSTEM FOR PROPER CHARGE

NOTE: Proper Air Conditioning (A/C) system diagnosis on a vehicle's compressor is dependent on correct refrigerant system charge and tested in ambient temperatures above 21.1°C (70°F).

  • Diagnose the refrigerant amount in the system.
    REFER to: Specifications (412-00 Climate Control System - General Information, Specifications).
    REFER to: Refrigerant System Tests - 3.5L EcoBoost (272kW/370PS) (412-00 Climate Control System - General Information, General Procedures).

Did the system have the proper refrigerant charge?
Yes DIAGNOSE for a temperature door actuator not operating correctly. GO to Pinpoint Test G GO to Pinpoint Test H
No CHECK the A/C system for leaks. GO to Pinpoint Test AE
After leak is repaired, RECHARGE the A/C system.
REFER to: Air Conditioning (A/C) System Recovery, Evacuation and Charging (412-00 Climate Control System - General Information, General Procedures).

PINPOINT TEST AC: REDUCED OUTLET AIRFLOW

Possible Sources

  • Plugged cabin air filter
  • Improper A/C system refrigerant charge
  • Blower motor
AC1 CHECK THE CABIN AIR FILTER
  • Ignition OFF.
  • Inspect the cabin air filter for possibly plugged or wet.
    REFER to: Cabin Air Filter (412-00 Climate Control System - General Information, Removal and Installation).

Is the cabin air filter plugged?
Yes REPLACE or REPAIR as needed.
No GO to AC2

AC2 CHECK THE BLOWER MOTOR OPERATION
  • Ignition ON.
  • Using the HVAC controls, select panel mode, set temperature to mid range.
  • Operate the blower motor through all speeds.
  • Turn off the blower motor.

Does the blower motor operate properly?
Yes GO to AC3
No DIAGNOSE the blower motor concern. GO to Pinpoint Test J

AC3 CHECK THE AIR CONDITIONING (A/C) SYSTEM FOR PROPER CHARGE

NOTE: Proper Air Conditioning (A/C) system diagnosis on a vehicle's compressor is dependent on correct refrigerant system charge and tested in ambient temperatures above 21.1°C (70°F).

  • Diagnose the refrigerant amount in the system.
    REFER to: Specifications (412-00 Climate Control System - General Information, Specifications).
    REFER to: Refrigerant System Tests - 3.5L EcoBoost (272kW/370PS) (412-00 Climate Control System - General Information, General Procedures).

Did the system have the proper refrigerant charge?
Yes The system is operating correctly at this time.
No CHECK the A/C system for leaks. GO to Pinpoint Test AE
After leak is repaired, RECHARGE the A/C system.
REFER to: Air Conditioning (A/C) System Recovery, Evacuation and Charging (412-00 Climate Control System - General Information, General Procedures).

PINPOINT TEST AD: AIR CONDITIONING (A/C) SYSTEM NOISE, VIBRATION AND HARSHNESS (NVH)

NOTE: Proper Air Conditioning (A/C) system diagnosis on a vehicle's compressor is dependent on correct refrigerant system charge and tested in ambient temperatures above 21.1°C (70°F).

Normal Operation and Fault Conditions

INSPECT the A/C system for a leak. GO to Pinpoint Test AE

Some sounds are normal when the A/C system is operating. When the refrigerant charge is found to be correct, compare to a like vehicle.

After leak is repaired, RECHARGE the A/C system. REFER to: Air Conditioning (A/C) System Recovery, Evacuation and Charging (412-00 Climate Control System - General Information, General Procedures).

Possible Sources

  • Low refrigerant charge
  • A/C compressor clutch air gap out of specification
  • A/C compressor pulley bearing worn
  • A/C compressor bearing worn
  • A/C lines or hoses in contact with frame or other components
Diagnostic steps are not provided for this symptom or DTC.  REFER to: Diagnostic Methods (100-00 General Information, Description and Operation).
PINPOINT TEST AE: REFRIGERANT LEAK DETECTION

Possible Sources

  • O-ring and Fitting Leaks
  • System Leaks
  • Condenser Leaks
  • Evaporator Leaks
  • Compressors
  • Air Conditioning (A/C) Line Leaks
AE1 CHECK FOR LEAKS USING THE FLUORESCENT DYE LEAK DETECTION

NOTE: Proper Air Conditioning (A/C) system diagnosis on a vehicle's compressor is dependent on correct refrigerant system charge and tested in ambient temperatures above 21.1°C (70°F).

  • Carry out the fluorescent dye leak detection.
    REFER to: Fluorescent Dye Leak Detection (412-00 Climate Control System - General Information, General Procedures).

Is the presence of a leak found using the fluorescent dye leak detection?
Yes Repair any leaks found using the appropriate procedure from Group 412 of the Shop Manual. After the leak(s) is repaired, remove any traces of fluorescent dye with a dye cleaner.
REFER to: Climate Control Tools and Equipment (412-00 Climate Control System - General Information, General Procedures).
No GO to AE2

AE2 CHECK THE AIR CONDITIONING (A/C) SYSTEM PRESSURE

NOTE: Static refrigerant pressure, under perfect conditions, should approximately reflect ambient air temperature. Do not rely upon the static refrigerant pressure alone to determine if the system is properly charged. Refer to the current Ford Web Based Technical Training courses for basic HVAC system refrigerant operation.

  • Ignition OFF.
  • Connect a manifold gauge set.
  • With a manifold gauge set connected, check for A/C system pressure.

Is the A/C system pressure between 413-551 kPa (60-80 psi) at 24°C (75.2°F)?
Yes GO to AE3
No GO to AE4

AE3 CHECK FOR LEAKS USING THE ELECTRONIC LEAK DETECTION

NOTE: Proper Air Conditioning (A/C) system diagnosis on a vehicle's compressor is dependent on correct refrigerant system charge and tested in ambient temperatures above 21.1°C (70°F).

  • Carry out the electronic leak detection.
    REFER to: Electronic Leak Detection (412-00 Climate Control System - General Information, General Procedures).
  • Leak test the refrigerant system using the probe by slowly following the path of the refrigerant circuit checking each component and connection. Follow the instructions included with the Electronic Leak Detector for handling and operation techniques.

Is the presence of a leak found using the electronic leak detection?
Yes Repair any leaks found using the appropriate procedure from Group 412 of the Shop Manual. After the leak(s) is repaired, remove any traces of fluorescent dye with a dye cleaner.
REFER to: Climate Control Tools and Equipment (412-00 Climate Control System - General Information, General Procedures).
No GO to AE4

AE4 CHECK FOR LEAKS USING THE EVACUATION AND VACUUM TEST

NOTE: In an Electric or Hybrid vehicle with a battery chiller, it may be necessary to activate the battery chiller(s) to open the solenoid(s) to allow vacuum and gas to pass through to chiller for leak testing. Refer to vehicle-specific shop manual procedure for refrigerant reclaim and charging to see if solenoid(s) activation is necessary. Follow the shop manual procedure to perform activation if needed.

  • Recover the refrigerant and evacuate the A/C system.
    REFER to: Air Conditioning (A/C) System Recovery, Evacuation and Charging (412-00 Climate Control System - General Information, General Procedures).
  • Turn off the vacuum pump.
  • Observe the low-pressure gauge for 45 minutes to confirm whether or not a leak exists under vacuum.

Did the low pressure gauge maintain 99.4 kPA (29.5 in-Hg) for 45 minutes?
Yes CHARGE the A/C system and CARRY OUT the Refrigerant System Tests.
REFER to: Refrigerant System Tests - 3.5L EcoBoost (272kW/370PS) (412-00 Climate Control System - General Information, General Procedures).
No If Forming gas is available, GO to AE5
If Forming gas is not available, GO to AE6

AE5 CHECK FOR LEAKS USING THE AIR CONDITIONING (A/C) SYSTEM LEAK TEST USING FORMING GAS
  • Carry out the A/C system leak test using forming gas.
    REFER to: Air Conditioning (A/C) System Leak Test Using Forming Gas (412-00 Climate Control System - General Information, General Procedures).

Was a leak found using the A/C system leak test using forming gas?
Yes Repair any leaks found using the appropriate procedure from Group 412 of the Shop Manual. After the leak(s) is repaired, remove any traces of fluorescent dye with a dye cleaner.
REFER to: Climate Control Tools and Equipment (412-00 Climate Control System - General Information, General Procedures).
No GO to AE6

AE6 CHECK FOR LEAKS IN THE EVAPORATOR CORE
  • Carry out the evaporator core leak check.
    REFER to: Evaporator Core Leak Check (412-00 Climate Control System - General Information, General Procedures).

Did the low pressure gauge maintain 29.In HG for the 30 minutes in the evaporator core?
Yes GO to AE7
No INSTALL a new evaporator core.
REFER to: Evaporator (412-00 Climate Control System - General Information, Removal and Installation).

AE7 CHECK FOR LEAKS IN THE CONDENSER CORE
  • Carry out the condenser core leak check.
    REFER to: Condenser Core Leak Check (412-00 Climate Control System - General Information, General Procedures).

Did the low pressure gauge maintain 29.In HG for the 30 minutes in the condenser core?
Yes GO to AE8
No INSTALL a new condenser core.
REFER to: Condenser (412-00 Climate Control System - General Information, Removal and Installation).

AE8 CHECK FOR LEAKS IN THE AIR CONDITIONING (A/C) COMPRESSOR
  • Carry out the A/C compressor leak detection.
    REFER to: Air Conditioning (A/C) Compressor Leak Detection (412-00 Climate Control System - General Information, General Procedures).

Was a leak detected in the A/C compressor?
Yes INSTALL a new A/C compressor.
REFER to: Air Conditioning (A/C) Compressor (412-00 Climate Control System - General Information, Removal and Installation).
No Follow the workshop manual for reassembly of the A/C System. CHECK OASIS for any applicable service articles: TSB , GSB , SSM or FSA .


    Climate Control System - System Operation and Component Description. Description and Operation

    S..

    Air Conditioning (A/C) Clutch Air Gap Adjustment. General Procedures

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    Lincoln Navigator 2018-2025 Workshop Manual: Leakage Inspection. Diagnosis and Testing


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    Categories

    • Manuals Home
    • 4th Gen Lincoln Navigator Service Manual (2018 - 2025)
    • Rear View Mirrors - System Operation and Component Description. Description and Operation
    • Head Up Display (HUD) Module Calibration. General Procedures
    • Front Seat. Removal and Installation
    • Front Bumper. Removal and Installation
    • Vehicle Dynamics Control Module (VDM). Removal and Installation

    Front Driveshaft. Removal and Installation

    Special Tool(s) / General Equipment

    Crimping Tool

    Materials

    Name Specification Motorcraft® Premium Long-Life Grease
    XG-1-E1 ESA-M1C75-B
     

    Removal

    With the vehicle in NEUTRAL, position the vehicle on a hoist.
    Refer to: Jacking and Lifting (100-02 Jacking and Lifting, Description and Operation).
    Remove the bolts and the transmission shield.

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